French-Speaking Customer Service Rep (Hybrid)

MSX International; Sant Just Desvern; Híbrido; EUR 18.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

Hybrid work model

€20,000 gross per year

Descripción de la vacante

MSX International in Barcelona seeks a Customer Service Representative (French). You will answer calls and emails from clients and dealerships, follow up on inquiries, and document interactions to ensure satisfaction.

Requirements: fluent French and C1 English, full-time availability, strong communication. Offer: permanent contract, 50% hybrid work (first 3 months on-site) at €20,000 gross per year, with benefits in an international environment.

Formación

• C1 level of English and fluent in French.
• Full-time availability.
• Strong communicator with interpersonal skills.

Responsabilidades

• Attending calls and responding to emails from clients and dealerships.
• Following up with customers until inquiries are resolved.
• Making reminder calls and following up on incidents to achieve maximum satisfaction.
• Updating databases, drafting reports, and creating summaries.

Conocimientos

French

Customer service

Communication

Telephone etiquette

Descripción del empleo

MSX International in Barcelona seeks a Customer Service Representative (French). You will answer calls and emails from clients and dealerships, follow up on inquiries, and document interactions to ensure satisfaction.

Requirements: fluent French and C1 English, full-time availability, strong communication. Offer: permanent contract, 50% hybrid work (first 3 months on-site) at €20,000 gross per year, with benefits in an international environment.