French-Speaking Customer Service Rep | Hybrid Madrid

MSX International; Madrid; Híbrido; EUR 17.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

Hybrid work arrangement

Office Madrid

Descripción de la vacante

MSX International in Madrid is seeking a Customer Service Representative fluent in French. You will answer calls and emails from clients and dealerships, ensuring inquiries are resolved and customers feel valued.

This full-time, hybrid role offers a permanent contract and a salary of €20,000 gross per year. The office is located at Calle de Albasanz, 15, 28037 Madrid, with 50% on-site during the initial adaptation period.

Formación

• You have a C1 level of English and fluent in French.

Responsabilidades

• Attending calls and responding to emails from clients and dealerships.
• Following up with customers until their inquiries are fully resolved.
• Making reminder calls and following up on incidents to achieve maximum satisfaction.
• Updating databases, drafting reports, and creating summaries.

Conocimientos

Fluent in French

C1 English level

Descripción del empleo

MSX International in Madrid is seeking a Customer Service Representative fluent in French. You will answer calls and emails from clients and dealerships, ensuring inquiries are resolved and customers feel valued.

This full-time, hybrid role offers a permanent contract and a salary of €20,000 gross per year. The office is located at Calle de Albasanz, 15, 28037 Madrid, with 50% on-site during the initial adaptation period.