French Speaking Customer Experts for Mercedes-Benz - Work Remote In Greece

Mercier Consultancy MD; España; Remote; EUR 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Competitive salary with 13th/14th pays

Fully paid training

Health insurance

Fully paid relocation package

Monthly performance bonus

Remote work flexibility within Greece

Career development within a global OEM

Zusammenfassung

Mercier Consultancy Group seeks French-speaking Customer Experts for Mercedes-Benz in Greece. You will act as a brand ambassador, handling multilingual inquiries about vehicle tech and service scheduling while delivering premium support to luxury clients.

Join a global automotive team, collaborating with international colleagues to troubleshoot issues and explain new technologies, all while upholding the Mercedes-Benz standard of excellence.

Qualifikationen

• Native or fluent French (written and spoken)
• EU passport or work permit allowing Greece residency
• Passion for automotive industry and high-end client service
• Excellent communication skills, able to convey technical concepts clearly
• Strong digital literacy and experience with professional customer platforms

Aufgaben

• Act as the brand ambassador for Mercedes-Benz to automotive clients
• Handle complex inquiries about vehicle tech, luxury features, and service scheduling across channels
• Ensure high customer satisfaction aligning solutions with brand standards
• Collaborate with international teams to troubleshoot and explain new vehicle technologies
• Maintain detailed CRM records to ensure seamless cross-border communication
• Uphold Mercedes-Benz legacy through proactive communication and problem solving

Kenntnisse

Fluent French

Strong communication

Digital literacy

Customer service

CRM systems

Tools

CRM

Jobbeschreibung

French Speaking Customer Experts for Mercedes-Benz

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading brands. We specialize in elevating professional careers through exclusive opportunities, including high-demand French-speaking jobs across Europe.

Job Overview

We are seeking dedicated professionals to join our automotive team as French Speaking Customer Experts for Mercedes-Benz position in Greece. This is a unique opportunity to represent a world-class automotive brand while enjoying a life-changing career move within one of the most exciting jobs in Greece.

Key Responsibilities

• Act as the primary brand ambassador for Mercedes-Benz, providing unparalleled service to automotive clients
• Manage complex inquiries regarding vehicle technical support, luxury features, and service scheduling via multiple channels
• Ensure high levels of customer satisfaction by aligning solutions with the prestige and quality standards of the automotive industry
• Collaborate with international teams to troubleshoot concerns and provide guidance on new vehicle technologies
• Maintain detailed records in our CRM system to ensure seamless communication across the global automotive network
• Uphold the Mercedes-Benz legacy of excellence through proactive communication and professional problem-solving

Requirements

• Native or fluent French (spoken and written) is mandatory for this role
• Valid EU passport or work permit allowing residency in Greece
• A genuine passion for the automotive industry and high-end client service
• Excellent communication skills and an ability to convey technical automotive concepts clearly
• Strong digital literacy and experience with professional customer interaction platforms

Benefits

What We Offer

• Competitive Monthly Salary with 13th and 14th salaries paid annually
• Fully Paid Training programs to sharpen your automotive industry expertise
• Comprehensive Health Insurance coverage
• Fully Paid Relocation Package (flight, transfer, and initial hotel stay provided)
• Monthly Performance Bonus linked to service quality
• Remote work flexibility within Greece
• Professional development within a global leader in the automotive sector

Life in Greece

Choosing to work in Greece offers a unique blend of historical richness, stunning Mediterranean coastlines, and a vibrant, sunny climate. As you join our team of French Speaking Customer Experts for Mercedes-Benz, you will find that Greece provides an exceptional quality of life, balancing a modern professional environment with a relaxed, culturally diverse social scene.

Relocating to Greece is a seamless experience with our support, allowing you to immerse yourself in world-renowned culinary traditions and ancient history. Discover why so many professionals are choosing jobs in Greece to accelerate their careers while enjoying a world-class lifestyle. The warmth of the people and the beauty of the landscape make Greece the perfect place to grow.