French Speaking Customer Experts for Canon - Work In Athens, Greece

Mercier Consultancy Group; España; In loco; EUR 20.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid relocation package

Monthly performance bonus

Full health insurance

Descrizione del lavoro

Mercier Consultancy Group is seeking French-speaking Customer Experts for Canon in Athens, Greece. This on-site role offers a comprehensive relocation package and opportunities for career growth within the Customer Support Services sector.

You will provide expert assistance to French-speaking customers, resolve inquiries across channels, and collaborate with international teams to ensure exceptional service quality and customer satisfaction.

Competenze

• Native or fluent French, spoken and written.
• Experience in customer support or service roles.
• Strong communication and interpersonal skills.

Mansioni

• Provide high-quality technical and general support to French-speaking customers regarding Canon products.
• Maintain high customer satisfaction by resolving inquiries through multiple channels.
• Document all interactions in the CRM system for seamless service delivery.
• Collaborate with international teams to troubleshoot issues and provide effective solutions.
• Promote brand loyalty by acting as the first contact for clients seeking assistance.
• Stay updated on new Canon product launches and technical advancements.
• Handle customer complaints with empathy and professional resolution.
• Thrives in an international, on-site Athens office environment.

Conoscenze

French language

Customer service

Communication

CRM software

Proactive learning

Team collaboration

Strumenti

CRM software

Descrizione del lavoro

French Speaking Customer Experts for Canon

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we specialize in high-impact staffing for the most prestigious brands globally, ensuring excellence in every placement.

Job Overview

We are thrilled to offer an exclusive opportunity for French Speaking Customer Experts for Canon position in Greece. If you are looking for professional growth within the dynamic Customer Support Services industry, this role offers the perfect blend of career development, cultural immersion, and an outstanding relocation package in the heart of Athens.

Key Responsibilities

• Provide high-quality technical and general support to French-speaking customers regarding Canon products.
• Maintain a high level of customer satisfaction by resolving inquiries through various communication channels in the Customer Support Services sector.
• Document all interactions accurately within the CRM system to ensure seamless service delivery.
• Collaborate with international teams to troubleshoot issues and provide effective solutions.
• Promote brand loyalty by acting as the first point of contact for clients seeking assistance.
• Stay updated on new Canon product launches and technical advancements to provide expert guidance.
• Handle customer complaints with empathy and professional resolution techniques, upholding the company’s reputation.
• Native or fluent French (spoken and written) is absolutely essential for this role.
• Valid EU passport or a valid Greek work permit.
• Strong communication and interpersonal skills, ideally gained within the Customer Support Services industry.
• A proactive attitude towards learning and professional development.
• Ability to thrive in an international, on-site office environment based in Athens.
• Confidence in utilizing modern technology and digital support tools.

What We Offer

• Competitive Monthly Salary with a transparent career progression path.
• 2 Extra Salaries Per Year (13th and 14th salary) as per local Greek labor regulations.
• Monthly Performance Bonus linked to individual and team goals.
• Fully Paid Relocation Package, including flight tickets, initial hotel accommodation, and seamless transfer assistance.
• Comprehensive, fully paid training provided by industry experts.
• Full Health Insurance and various corporate benefits.
• Opportunities for networking through our extensive range of French-speaking jobs and professional events.

Life in Greece

Embarking on one of the many available jobs in Greece means more than just a career change; it is an invitation to enjoy a world-class lifestyle. With its legendary Mediterranean climate, historic landmarks, and vibrant social culture, Greece offers a unique environment where professional success meets a high-quality, balanced daily life.

Relocating to Greece allows you to experience authentic culinary delights, stunning coastal landscapes, and the warmth of a welcoming local community. As you settle into your new life in Athens, you will discover why so many professionals choose Greece for their international career ventures. Start your journey today with one of our highly sought-after French-speaking jobs.