Spanish-Speaking Customer Support Specialist (Greece)

Mercier Consultancy Group; Alicante; Presencial; EUR 33.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Monthly Salary

13th & 14th Salary

Monthly Performance Bonus

Fully Paid Relocation Package

Fully Paid Training

Comprehensive Health Insurance

Career advancement opportunities

Descripción de la vacante

Mercier Consultancy Group is recruiting for Spanish Speaking Customer Experts for Canon, based in Greece with a generous relocation package. You will provide high-quality technical and general support to Canon users via phone, email, and chat, while maintaining service excellence.

Fluent Spanish and proficient English are required, along with a valid EU passport. The role includes relocation to Athens, comprehensive training, and a competitive salary with 13th/14th salaries and performance

Formación

• Native or fluent Spanish (spoken and written) required.
• English proficiency to communicate in an international workplace.
• Valid EU passport to facilitate relocation.
• Willingness to relocate to Athens, Greece.

Responsabilidades

• Provide high-quality technical and general support to Canon users via phone, email, and chat.
• Maintain excellence in customer support by resolving inquiries with empathy and efficiency.
• Represent the Canon brand with professionalism and ensure high customer satisfaction.
• Navigate database systems to document interactions accurately.
• Collaborate with internal teams to improve service delivery and performance metrics.
• Stay updated on Canon product features and troubleshooting techniques.
• Contribute to a positive team environment while meeting targets.

Conocimientos

Spanish (native or fluent)

English proficiency

Communication skills

Willingness to relocate

Herramientas

CRM systems

Database navigation

Descripción del empleo

Mercier Consultancy Group is recruiting for Spanish Speaking Customer Experts for Canon, based in Greece with a generous relocation package. You will provide high-quality technical and general support to Canon users via phone, email, and chat, while maintaining service excellence.

Fluent Spanish and proficient English are required, along with a valid EU passport. The role includes relocation to Athens, comprehensive training, and a competitive salary with 13th/14th salaries and performance