Portuguese Speaking Customer Experts for Canon - Work Remote In Greece

Mercier Consultancy MD; España; On-site; EUR 20,000 - 33,000; Full time

Benefits offered by this job

Monthly salary

13th & 14th salary bonuses

Monthly performance bonus

Relocation package

Professional training

Health insurance

Access to premium jobs in Greece

And Much More

Job summary

Mercier Consultancy Group is recruiting for Portuguese-speaking Customer Experts to support Canon in Greece. This role offers the chance to work with a global brand while experiencing life in Greece, with relocation support and a focus on Portuguese-speaking markets.

You will interact with diverse teams and deliver high-quality customer care. The role requires native or fluent Portuguese, strong English skills, and a passion for technology.

Qualifications

• Portuguese fluency (written and spoken) is mandatory.
• Proficient English to interact with global teams.
• Experience in high-volume customer care is advantageous.

Responsibilities

• Provide world-class Canon customer support via phone, email, and chat.
• Resolve technical inquiries and product questions with professionalism.
• Maintain deep knowledge of Canon products to assist customers.
• Document interactions in CRM and follow up to ensure satisfaction.
• Collaborate with international teams to optimize communication for Portuguese markets.
• Support service quality improvements and performance standards.

Skills

Portuguese fluency

English proficiency

Communication skills

Customer support experience

Tools

CRM systems

Job description

Portuguese Speaking Customer Experts for Canon

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy dedicated to connecting world-class talent with industry-leading brands across Europe. We pride ourselves on facilitating career growth by securing exclusive opportunities, such as our current Portuguese Speaking Customer Experts for Canon position in Greece, ensuring a seamless transition for professionals worldwide.

Job Overview

We are searching for dedicated professionals to join our prestigious team within the Customer Support Services industry. This role offers an incredible opportunity to represent a global giant like Canon while enjoying the vibrant lifestyle that comes with finding top-tier jobs in Greece.

Key Responsibilities

• Provide world-class support for Canon customers through phone, email, and chat within the Customer Support Services sector
• Resolve technical inquiries and product-related questions with high professional standards and efficiency
• Maintain a deep understanding of Canon products to deliver accurate and helpful information to our user base
• Ensure customer satisfaction by managing follow-ups and documenting interactions in our CRM systems
• Collaborate with international teams to optimize communication strategies for Portuguese-speaking markets
• Contribute to the continuous improvement of service quality and performance standards within the department

Requirements

• Native or fluent Portuguese (spoken and written) is mandatory for this role
• Proficiency in English to effectively interact with our diverse internal team
• Valid EU passport or a valid work permit for Greece
• Strong passion for technology and a genuine commitment to the Customer Support Services industry
• Excellent communication skills and the ability to solve problems under pressure
• Previous experience in high-volume customer care is considered a significant advantage for this role

Benefits

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary bonus)
• Monthly Performance Bonus
• Fully Paid Relocation Package (flight, transfer, hotel)
• Fully Paid Professional Training
• Comprehensive Health Insurance
• Access to premium jobs in Greece with a global industry leader
• And Much More..

Life in Greece

Embracing one of our Portuguese-speaking jobs in Greece means more than just a career move; it is an invitation to experience the Mediterranean dream. With its world-famous historical landmarks, breathtaking coastlines, and endless sunshine, Greece offers an unparalleled quality of life for expatriates looking to build a career in the sunny capital.

Beyond the professional excellence required for the Portuguese Speaking Customer Experts for Canon position in Greece, you will enjoy a vibrant culture, world-class gastronomy, and a welcoming community. Relocating to Greece is a life-changing experience that combines modern professional growth with the rich history and relaxed rhythm that only this beautiful country can provide.