French-Speaking Customer Expert — Messaging App (Athens)

Mercier Consultancy Group; España; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Health insurance

Professional training program

Career growth opportunities

Annual bonuses (13th/14th salaries)

Job summary

Mercier Consultancy Group is seeking French-speaking Customer Experts for a messaging app in Greece. The role requires native or fluent French and strong English communication, with on-site relocation to Athens.

You will support users, handle technical inquiries via chat, and uphold high service standards in a dynamic social media environment. The position offers a competitive monthly salary with annual 13th and 14th salaries as bonuses, plus relocation benefits, health insurance, and

Qualifications

• French language proficiency is mandatory (native or fluent).
• English proficiency for international team communication.
• Willingness to relocate to Athens, Greece for on-site role.
• Interest in social media and digital communication trends.
• Strong problem-solving and a proactive, customer-focused mindset.
• EU passport required for visa processing.

Responsibilities

• Provide world-class support to users of a leading global messaging platform.
• Resolve technical inquiries and account-related concerns via chat and messaging interfaces.
• Ensure user satisfaction by maintaining high standards of quality and efficiency.

Skills

French language

English proficiency

Problem solving

Interest in social media

Willingness to relocate

Job description

Mercier Consultancy Group is seeking French-speaking Customer Experts for a messaging app in Greece. The role requires native or fluent French and strong English communication, with on-site relocation to Athens.

You will support users, handle technical inquiries via chat, and uphold high service standards in a dynamic social media environment. The position offers a competitive monthly salary with annual 13th and 14th salaries as bonuses, plus relocation benefits, health insurance, and