French-Speaking Cloud Workspace Support Pro

Mercier Consultancy Group; Málaga; On-site; EUR 29,000 - 38,000; Full time

Benefits offered by this job

13th & 14th salaries

Fully paid relocation

Training on latest cloud tech

Performance bonus

Career growth opportunities

Job summary

Mercier Consultancy Group seeks a French-speaking Customer Expert for Cloud Workspace in Athens, Greece. You will provide high-level technical support for cloud-based environments to French-speaking enterprise clients and contribute to a seamless digital workspace.

Fluent French and English are required, with a passion for IT. The role offers a fully paid relocation package, ongoing training, and a competitive monthly salary in Greece.

Qualifications

• Native or fluent French (spoken and written) is required.
• English proficiency for multinational collaboration.
• Experience in customer service or technical support is beneficial.

Responsibilities

• Provide high-level technical support for cloud-based environments to French-speaking enterprise clients.
• Troubleshoot IT infrastructure issues to ensure smooth digital workspace performance.
• Document resolutions and contribute to knowledge base for service improvements.
• Collaborate with cross-functional IT teams to resolve escalated issues.
• Deliver excellent customer service via phone, email, and chat.

Skills

French language proficiency

Customer support

IT knowledge

Job description

Mercier Consultancy Group seeks a French-speaking Customer Expert for Cloud Workspace in Athens, Greece. You will provide high-level technical support for cloud-based environments to French-speaking enterprise clients and contribute to a seamless digital workspace.

Fluent French and English are required, with a passion for IT. The role offers a fully paid relocation package, ongoing training, and a competitive monthly salary in Greece.