French-Speaking Account Management Team Lead

SumUp; Barcelona; Presencial; EUR 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Restaurant tickets

€2000 L&D budget

30 days sabbatical

Referral bonus

Descripción de la vacante

SumUp is seeking a Team Lead Account Manager in Barcelona to lead a team of Account Managers focused on retention and revenue growth from a portfolio of merchants transacting €5K–€50K monthly TPV. You will drive merchant engagement, partner with Sales, Support and Product, and build scalable account management practices that boost activation, product adoption and net revenue contribution.

You’ll coach, conduct 1:1s, manage KPIs, and foster a high-performance culture with clear priorities and

Formación

• 4 to 6 years of experience managing large accounts.
• Strong leadership experience managing high-performance teams.
• Excellent verbal and written communication in English.
• Data-driven with KPI monitoring experience.

Responsabilidades

• Lead, mentor and develop a team of Account Managers responsible for retention and revenue growth.
• Drive team performance against net revenue growth, retention and upselling KPIs.
• Monitor portfolio performance and identify opportunities to improve merchant engagement.
• Collaborate with Sales, Customer Support and Product teams to improve merchant experience.
• Develop talent and reinforce a high-performance culture.

Conocimientos

Leadership

Sales

Account management

Data KPIs

English proficiency

Descripción del empleo

SumUp is seeking a Team Lead Account Manager in Barcelona to lead a team of Account Managers focused on retention and revenue growth from a portfolio of merchants transacting €5K–€50K monthly TPV. You will drive merchant engagement, partner with Sales, Support and Product, and build scalable account management practices that boost activation, product adoption and net revenue contribution.

You’ll coach, conduct 1:1s, manage KPIs, and foster a high-performance culture with clear priorities and