French Collections Ops Specialist – Hybrid (Madrid)

Best Foam Fabricators, Inc.; Madrid; Hybrid; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Meal vouchers

Hybrid work model

Job summary

BFF Bank spa is seeking an Operations Specialist – Collection French Market to oversee credit recovery for French debtors, maintaining regular contact and documentation management. The role is part of the F&L Group Sales Function, FOS & New Markets Unit, on a 1‑year fixed‑term contract in Madrid (3 days in office, 2 days remote).

The ideal candidate is fluent in French with strong communication and organizational skills, plus proficiency in Excel and collaboration with Legal and Administrative

Qualifications

• Fluent written and spoken French, English (B2)
• Diploma or Bachelor's Degree in Economics, Business Administration, or a related field
• At least 3 years of experience in credit collection, accounts receivable, customer service, or a similar role
• Strong teamwork and communication skills
• Excellent knowledge of Microsoft Office, particularly Excel
• Strong planning and organizational skills, with the ability to quickly reprioritize tasks when required
• Ability to work under pressure while meeting deadlines
• High level of autonomy, responsibility, and attention to detail

Responsibilities

• Contact French clients and debtors by phone, email, and written correspondence to verify and manage outstanding receivables.
• Update, monitor, and maintain credit information within the company management system.
• Manage and accurately archive documentation received from clients and debtors.
• Prepare reports and data analyses for clients.
• Collaborate with Legal and Administrative teams to manage and elevate complex cases when necessary.
• Ensure compliance with internal procedures and agreed timelines.

Skills

French language

English (B2)

Communication

Teamwork

Organization

Education

Diploma or Bachelor's Degree in Economics, Business Administration, or related field

Tools

Microsoft Excel

Job description

BFF Bank spa is seeking an Operations Specialist – Collection French Market to oversee credit recovery for French debtors, maintaining regular contact and documentation management. The role is part of the F&L Group Sales Function, FOS & New Markets Unit, on a 1‑year fixed‑term contract in Madrid (3 days in office, 2 days remote).

The ideal candidate is fluent in French with strong communication and organizational skills, plus proficiency in Excel and collaboration with Legal and Administrative