Franchise Manager

KellyDeli Group; Madrid; On-site; EUR 45,000 - 75,000; Full time

Job summary

KellyDeli is seeking a Franchise Development Manager in Madrid to identify and recruit franchise partners, coordinate onboarding, and support successful openings of new points of sale across the network.

The role requires fluency in Spanish and English, strong communication skills, and an entrepreneurial mindset to drive growth and build lasting partnerships with franchise partners.

Qualifications

• Experience in recruitment or sales/business development or franchisee recruitment.
• Self-motivated with high drive to deliver targets.
• Innovative and entrepreneurial - always looking for new ways to find franchise partners.
• Great communication skills and ability to build relationships with potential franchise partners quickly and easily.
• Fluent Spanish & English (written and spoken).
• Any Asian language skills are highly advantageous.

Responsibilities

• Identify and attract franchisee candidates and recruit suitable partners.
• Plan and deliver successful openings of new points of sale within the network.
• Source and find franchise partners to enable growth of the franchise network.
• Coordinate induction training and onboarding of new partners.
• Prepare franchise agreements and support contract signings.
• Drive partner engagement and communications with franchise partners.

Skills

Franchise recruitment

Sales / business development

Communication

Spanish & English fluency

Entrepreneurial mindset

Cross-functional teamwork

Job description

As a Franchise Development Manager, you will have a crucial role in our business: you are the person who finds and selects our Franchise Partners. The Franchise Development Manager co-ordinates and ensures our partners receive the best induction training according to our standard practices. This role supports our franchise partners and helps them on their way to becoming successful business owners.

WHO YOU'D WORK WITH

Reporting to: Country Manager Iberia

Works with: Local team, cross country teams and Franchise Partners

WHAT YOU'D DO

Sourcing and Selection

• Identify and attract franchisee candidates, deliver engaging business presentations to inform franchise candidates of our offering, manage a selection process and ultimately recruit the most suitable franchise partners for our points of sales.
• Work collaboratively with the local team to plan and deliver the successful opening of new points of sales within the network.
• Source and find franchise partners to enable growth of the franchise network.
• Utilise the new openings tracker to manage deadlines and ensure new franchise partners are found and trained to standards in order to enable openings on time.
• Track source of ‘hire’ e.g. word of mouth, direct application via website, Facebook advert etc.
• Communicate regularly and update local team on partner recruitment progress.
• Build a talent bank of potential franchise partners through eg. Open days, adverts etc Training & admin.
• Prepare franchise agreements, support contract signings and filing of contracts.
• Responsible for ensuring new Franchise Partners receive their welcome pack with everything they need for a successful induction.
• Responsible for ensuring our new Franchise Partners follow the correct training process in line with company standards.
• Manage and coordinate induction training plans and training materials for new franchisees with the training centre managers.
• Coordinate induction training by the local team of experts.
• Prepare and deliver training sessions, responsible for coordinating with the local team experts on their training materials and agendas.
• Track training process for new partners and ensure correct sign off procedures happen.
• Drive partner e-learning participation and ensure new and existing partners are signed up to the platform.

Communication and Engagement

• Build strong working relationships with existing franchise partners.
• Ensure monthly newsletter gets sent to partners. Coordinate the monthly newsletter.
• ensuring all departments provide information for franchise partners.
• Coordinate local CEO listening sessions twice a year with our franchise partners.
• Organise local council reps and global council rep is in place for the country.
• Coordinate local council meetings and agenda topics in collaboration with Country Manager twice a year.
• Drive annual partner survey completion rates by the franchise partner network and ensure local team has a follow up action plan in place. Ensure plan is communicated to the partner network and progress updates provided regularly to local team.
• Work with local team to organise Partner Summits

(This is a summary of the typical functions of the job, not an exhaustive list of all possible responsibilities, tasks, and duties that may be required in this role).

WHO YOU ARE (SKILLS AND QUALIFICATIONS)

• Experience in recruitment or sales/business development or franchisee recruitment.
• Self-motivated with high drive to deliver targets.
• Innovative and entrepreneurial - always looking for new ways to find franchise partners.
• Great communication skills and ability to build relationships with potential franchise partners quickly and easily.
• Fluent Spanish & English (written and spoken).
• Any Asian language skills are highly advantageous.

ABOUT US

KellyDeli, founded in 2010, is an innovative and rapidly expanding food retail and restaurant company. Sushi Daily, one of its brand concepts, is the leading European provider of fully-serviced sushi bars, currently operating over 1,000 kiosks across 13 countries.

Our unique concept features outlets in grocery stores, supermarkets, and airports, where live Sushi Artisans create their art in front of customers, providing a unique customer experience and top-quality sushi.

Our Purpose

To help the world east better, flourish together & dream bigger