Founding MENA Account Manager - Remote

respond.io; España; À distance; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Founding role with executive exposure

Remote-friendly environment

Performance-based bonus

Résumé du poste

respond.io is hiring its Founding Account Manager for the MENA region. You will design and run the account management function from ground up, focusing 70% on self-service customers and 30% on key accounts, all while expanding and retaining revenue.

You’ll operate in a truly international, flexible environment and report directly to the executive team. You will thrive in ambiguity, build scalable processes, and own revenue outcomes as part of a small founding team, shaping the playbook as it

Qualifications

• 2+ years in B2B SaaS Account Management, Customer Success or Sales with revenue ownership.
• Portfolio management experience of 50–100 accounts preferred.
• Fluent English and Spanish; other MENA languages a plus.

Responsabilités

• Grow expansion revenue from existing customers through plan upgrades and retention.
• Onboard and guide self-service customers to adopt platform features.
• Engage across multiple languages and countries to scale impact.
• Partner with security/legal teams on data privacy and GDPR concerns.

Connaissances

Account Management

Revenue ownership

Data-driven

English & Spanish

Formation

Bachelor's degree in relevant field

Outils

CRM systems

Data analytics

Description du poste

respond.io is hiring its Founding Account Manager for the MENA region. You will design and run the account management function from ground up, focusing 70% on self-service customers and 30% on key accounts, all while expanding and retaining revenue.

You’ll operate in a truly international, flexible environment and report directly to the executive team. You will thrive in ambiguity, build scalable processes, and own revenue outcomes as part of a small founding team, shaping the playbook as it