Flemish Front Office Tech Support – Hybrid (Sofia)

Mercier Consultancy; España; Híbrido; EUR 17.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package

Private Health Insurance

Support in Finding Accommodation

Fully Paid Training

Descripción de la vacante

A leading consultancy firm is seeking a Flemish Front Office Technical Support Specialist in Sofia, Bulgaria with a hybrid working model. Responsibilities include assisting clients with technical inquiries, troubleshooting issues, and providing support. The role requires fluency in Flemish and English, along with excellent communication skills. The position offers a competitive salary, performance bonuses, and various benefits.

Formación

• Fluency in Flemish and English, both written and spoken.
• Prior experience in technical support or customer service preferred.
• Strong attention to detail and organizational capabilities.

Responsabilidades

• Assist Flemish-speaking clients with technical inquiries and issues via phone, email, and chat.
• Document client interactions and solutions in our support system.
• Work closely with technical teams to escape complex issues when necessary.

Conocimientos

Fluency in Flemish

Fluency in English

Excellent communication skills

Technical troubleshooting

Interpersonal skills

Herramientas

Microsoft Office Suite

Support ticketing systems

Descripción del empleo

A leading consultancy firm is seeking a Flemish Front Office Technical Support Specialist in Sofia, Bulgaria with a hybrid working model. Responsibilities include assisting clients with technical inquiries, troubleshooting issues, and providing support. The role requires fluency in Flemish and English, along with excellent communication skills. The position offers a competitive salary, performance bonuses, and various benefits.