Finnish Bilingual Support Consultant, Onsite Benalmádena

Savior Artigos Texteis Lda; Benalmádena; Vor Ort; EUR 21.000 - 24.000; Vollzeit

Zusammenfassung

Savior Artigos Texteis Lda in Benalmádena Costa, Spain, is seeking a customer-support specialist fluent in Finnish with advanced English or Spanish. You will handle inquiries via phone, email, live chat, and messaging platforms, working onsite in a central office.

You will become a brand expert, log details in management systems, and collaborate with mentors to resolve issues within target timelines. The role offers a competitive salary and a clear path for career growth, plus onboarding and

Qualifikationen

• Native or fluent Finnish and advanced level of English or Spanish.
• Strong active listening and empathy to help customers.
• Proactive ownership of inquiries from start to finish.

Aufgaben

• Handling incoming requests via phone, email, live chat and messaging platforms.
• Logging details into management systems and resolving issues within target timelines.
• Building up-to-date product and brand knowledge to assist customers effectively.
• Collaborating with mentors and team leaders to handle escalations and improve processes.

Kenntnisse

Finnish (native/fluent)

English (advanced)

Spanish (advanced)

Jobbeschreibung

Savior Artigos Texteis Lda in Benalmádena Costa, Spain, is seeking a customer-support specialist fluent in Finnish with advanced English or Spanish. You will handle inquiries via phone, email, live chat, and messaging platforms, working onsite in a central office.

You will become a brand expert, log details in management systems, and collaborate with mentors to resolve issues within target timelines. The role offers a competitive salary and a clear path for career growth, plus onboarding and