Finnish Fashion Support Specialist - On-site Spain

Cross Border Talents; Málaga; On-site; EUR 21,000 - 24,000; Full time

Benefits offered by this job

Relocation bonus up to €500

Full paid training

Career development programs

Central location in Benalmadena

Job summary

Cross Border Talents is seeking a Finnish-speaking Fashion Support Consultant in Malaga, Spain, on-site. The role handles inbound inquiries via phone, email, chats, and other alerts and resolves issues within defined SLA.

The position offers full-time employment with a rotating shift schedule, paid training, relocation support up to €500, and career development opportunities within a central location in Benalmadena.

Qualifications

• Proficient or bilingual in Finnish with an advanced level of English or Spanish.
• Excellent communication skills and adaptability.
• EU passport or valid Spanish Residence Card.

Responsibilities

• Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users' demands.
• Log call details onto call management systems and provide response and resolution within SLA.
• Maintain service and product knowledge and expertise associated with applications specific to individual customers.
• Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.
• Understand and comply with administrative duties.

Skills

Finnish language

Communication skills

Customer service

Adaptability

Active listening

Job description

Cross Border Talents is seeking a Finnish-speaking Fashion Support Consultant in Malaga, Spain, on-site. The role handles inbound inquiries via phone, email, chats, and other alerts and resolves issues within defined SLA.

The position offers full-time employment with a rotating shift schedule, paid training, relocation support up to €500, and career development opportunities within a central location in Benalmadena.