Field Service Engineer - English-Speaking, Hybrid Barcelona

Talkpush; Barcelona; Híbrido; EUR 18.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bring-a-friend bonus

Descripción de la vacante

Concentrix in Barcelona is seeking a Field Service Engineer to deliver on-site service, install and maintain customer equipment, and provide remote technical support from a hybrid Barcelona site.

The role requires strong English skills (Spanish a plus), hands-on electrical troubleshooting, and the ability to travel to customer sites. The position offers a full-time contract with training and growth opportunities within a global tech leader.

Formación

• A native or proficient level in English; Spanish a plus.

Responsabilidades

• Install, commission, maintain, and repair customer equipment on-site.
• Provide remote technical support and manage escalations, including L1 analysis and advanced troubleshooting.
• Handle multiple escalations in parallel, meeting SLA targets and minimizing upward escalation.
• Document service activities, produce technical reports, and train customers on operation and basic maintenance.
• Ensure compliance with safety and quality standards.
• Communicate service delivery in English; travel to customer sites as needed.

Conocimientos

English proficiency

Spanish optional

Electrical diagrams

Electrical systems

Troubleshooting

Remote diagnostics

Field service

Communication skills

Descripción del empleo

Concentrix in Barcelona is seeking a Field Service Engineer to deliver on-site service, install and maintain customer equipment, and provide remote technical support from a hybrid Barcelona site.

The role requires strong English skills (Spanish a plus), hands-on electrical troubleshooting, and the ability to travel to customer sites. The position offers a full-time contract with training and growth opportunities within a global tech leader.