Field Ops & Service Account Engineer — Lead & Coordinate

MERMEC; Madrid; Presencial; EUR 50.000 - 55.000; Jornada completa

Descripción de la vacante

MERMEC is seeking a Service Account Engineer and Field Operations Coordinator in Madrid. The role requires hands-on leadership to drive project execution, coordinate a dispersed team of technicians and subcontractors, and ensure customer satisfaction across Spain.

You will work with the Italian team for training and collaboration, and travel up to 30% within the country. The ideal candidate has a strong electronics/IT/engineering background, 6+ years in related industries, and excellent

Formación

• Six years of experience in electronics, automotive, railway, or oil & gas industries.
• Fluent Spanish and English in writing and speaking.
• Strong leadership and team management capabilities.
• Willingness to travel up to 30% within Spain.
• Based in Madrid, with access to client sites and operations.

Responsabilidades

• Achieve targets and meet contract deadlines.
• Coordinate and schedule the team and on-site activities, including logistics.
• Plan and monitor all activities required for contract execution.
• Interact with the Italian team during warranty and commissioning phases.
• Act as the on-site customer point of contact throughout the project duration.
• Provide technical advisory support to customers.
• Manage field spare parts and tools.
• Propose product and process improvements with a 360-degree view.
• Support team training and professional development.
• Manage and monitor team performance.

Conocimientos

Leadership

Team management

Customer focus

Communication skills

Problem solving

Project coordination

Willingness to travel

Result oriented

Herramientas

Windows OS

Network configuration

LabVIEW

Measurement software

Data analysis tools

Descripción del empleo

MERMEC is seeking a Service Account Engineer and Field Operations Coordinator in Madrid. The role requires hands-on leadership to drive project execution, coordinate a dispersed team of technicians and subcontractors, and ensure customer satisfaction across Spain.

You will work with the Italian team for training and collaboration, and travel up to 30% within the country. The ideal candidate has a strong electronics/IT/engineering background, 6+ years in related industries, and excellent