Fashion Sales Pro – KPI-Driven Customer Experience

Furla; Barcelona; Presencial; EUR 18.000 - 28.000; Jornada completa

Descripción de la vacante

Furla at La Roca Village in Spain is seeking a Sales Assistant to deliver exceptional customer service and drive store performance. You will know Furla products and brand history to advise customers and support daily store operations.

You will work as part of a team, maintain high service standards, and adapt to flexible shifts while contributing to an engaging shopping experience for clients seeking luxury fashion accessories.

Formación

• Fluent English is required.
• Retail leadership experience in a vertically integrated company is preferred.
• Knowledge of the markets is an asset.
• Hands-on mindset and self-starter attitude are essential.
• Willingness to work flexible shifts and contribute to a positive team environment.

Responsabilidades

• Consistently achieve or exceed monthly individual and store sales goals, enhancing and developing the business.
• Work as a team player and a partner with fellow associates, foster open and constructive communication, to ensure a consistent, exceptional experience and contribute to a positive working environment.
• Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as the Brand history.
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
• Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities.
• Ability to discuss with clients and give advice on general trends in the fashion world.
• Contribute to the daily operations of the store
• Follow all company policies and procedure
• Maintain security standards within the store

Conocimientos

Excellent English

Retail leadership

Customer service

Team player

Flexible shifts

Market knowledge

Hands-on mindset

Self-starter

Accessories experience

Descripción del empleo

Furla at La Roca Village in Spain is seeking a Sales Assistant to deliver exceptional customer service and drive store performance. You will know Furla products and brand history to advise customers and support daily store operations.

You will work as part of a team, maintain high service standards, and adapt to flexible shifts while contributing to an engaging shopping experience for clients seeking luxury fashion accessories.