ERP & Process Improvement Analyst (Experience & Adoption)

Flowserve; Coslada; On-site; EUR 42,000 - 64,000; Full time

Job summary

Flowserve in Coslada, MD, ES is seeking a Business Analyst to maximize the value of Enterprise Applications by driving adoption and continuous improvement. You will bridge business users, ERP teams, and support to evolve processes and reduce friction.

Key responsibilities include understanding processes, building relationships with stakeholders, analyzing operational metrics, and translating insights into actionable improvements with the Delivery & Modernization teams.

Qualifications

• Experience with Enterprise Applications (ERP environments such as SAP/Oracle).
• Strong understanding of end-to-end business processes across domains.
• Experience partnering with business users to improve application usage.
• ERP implementation, stabilization or continuous improvement experience.
• Analytical thinker with structured problem-solving and communication skills.

Responsibilities

• Develop understanding of business processes and Enterprise Applications enabling them.
• Build relationships with business users and stakeholders to improve adoption.
• Identify friction, inefficiencies, and opportunities via metrics and engagement.
• Drive continuous improvement to increase value and user experience.
• Conduct root-cause analysis and translate opportunities into demand items.
• Collaborate with Delivery & Modernization to implement improvements.
• Support testing, hypercare, and transition to steady-state operations.

Skills

Process Improvement

Stakeholder Management

Data Analysis

Requirements Documentation

Business Process

English

Tools

SAP

Oracle

Job description

Flowserve in Coslada, MD, ES is seeking a Business Analyst to maximize the value of Enterprise Applications by driving adoption and continuous improvement. You will bridge business users, ERP teams, and support to evolve processes and reduce friction.

Key responsibilities include understanding processes, building relationships with stakeholders, analyzing operational metrics, and translating insights into actionable improvements with the Delivery & Modernization teams.