End-to-End Logistics CX Specialist

Damco Spain SL; Valencia; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Damco Spain SL is seeking a customer-oriented professional passionate about delivering exceptional service. In this role, you will manage and monitor end-to-end shipment processes, coordinate with stakeholders, and ensure a customer-centric approach.

Ideal candidates will exhibit fluency in Spanish and English, possess excellent communication and organizational skills, and have a strong understanding of operational processes in logistics.

Formación

• Experience in Logistics or related fields.
• Strong customer-centric mindset and passion for service excellence.
• Results-driven attitude with strong organizational skills.

Responsabilidades

• Manage and monitor the end-to-end shipment process.
• Coordinate with various stakeholders involved in shipment handling.
• Resolve customer and stakeholder queries promptly and professionally.
• Prepare and submit documentation accurately and on time.

Conocimientos

Fluency in Spanish

Fluency in English

Excellent communication skills

Customer-centric mindset

Organizational skills

Ability to work under pressure

Team-oriented mindset

Operational process understanding

Descripción del empleo

Damco Spain SL is seeking a customer-oriented professional passionate about delivering exceptional service. In this role, you will manage and monitor end-to-end shipment processes, coordinate with stakeholders, and ensure a customer-centric approach.

Ideal candidates will exhibit fluency in Spanish and English, possess excellent communication and organizational skills, and have a strong understanding of operational processes in logistics.