EMEA Security Renewals & Growth Specialist

TP; Barcelona; Hybrid; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid work Barcelona

Relocation support

Permanent contract

Salary package: €25,760 base plus up €

up to €8,540 gross in performancebonus

Coaches for development

Career path

Job summary

Google Cloud is seeking a Retention and Expansion Specialist on the Security Customer Outcomes team to manage and grow a portfolio of EMEA accounts across various countries by renewing, upselling, and cross-selling.

The ideal candidate has a proven track record in sales or account management within the technology industry and is proficient in Google Cloud's Security SaaS offerings, capable of influencing clients and expanding revenue through technical and customer knowledge.

Qualifications

• BA/BS degree, technical degree desired.
• Native/proficient level of German and English.
• Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry.
• Some understanding of cloud computing concepts, in particular Google Cloud PlatformAbility to connect business needs with adequate solutions, strong business acumen
• Strong interpersonal skills, team player and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Knowledge of CRM systems, ideally Salesforce
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
• Organized and has pipeline management, time management skills and prioritization skills
• IT skills: essential computer skills to navigate efficiently a computer based job

Responsibilities

• Develop and execute account plans to achieve renewal and growth/expansion goals
• Analyze customer history, Google relationship with customer and opportunity to present to both the Google account team and the customer, and identify key ways to upsell
• Manage and grow a portfolio of strategic accounts
• Maintain relationship with customer, identify key dates of contract expiration by product and ensure you are getting in front of customer team with ample time to renew contract and process through Vector/legal
• Identify and qualify new opportunities within existing accounts for upsellAccounts may be Google Cloud or Google Cloud Security customers and it's important to identify key product characteristics and alignment with customer needs
• Develop and deliver sales presentations and proposals
• Partner with both internal and external teams to present the opportunity
• Negotiate and close deals
• Understand Salesforce/Vector inside and out to process contracts and communicate with legal
• Build and maintain relationships with key decision-makers
• Challenge here is that Security stakeholders are constantly changing so being organized and deliberate on customer communications is key
• Stay up-to-date on a full suite of Google Cloud Security & Mandiant products and services
• As Chronicle, Mandiant, SCC, BCC and VT will be under the same umbrella, there will be a lot of knowledge required about product specifics, service descriptions, pricing models and renewal processing

Skills

German language proficiency

English language proficiency

Outbound sales

B2B sales

Education

BA/BS degree

Tools

Salesforce

Job description

Google Cloud is seeking a Retention and Expansion Specialist on the Security Customer Outcomes team to manage and grow a portfolio of EMEA accounts across various countries by renewing, upselling, and cross-selling.

The ideal candidate has a proven track record in sales or account management within the technology industry and is proficient in Google Cloud's Security SaaS offerings, capable of influencing clients and expanding revenue through technical and customer knowledge.