Dynamics 365 & CRM Operations Lead — Remote

Tecdata Engineering; Barcelona; Remote; EUR 49,000 - 86,000; Full time

Benefits offered by this job

Hybrid work

Life insurance

Health insurance

Flexible compensation

Tax advisory

LinkedIn Learning

Wellbeing program

Mortgage partnership

Gym access

Employee discounts

Great Place to Work

Job summary

Tecdata Engineering is seeking a seasoned Microsoft Dynamics 365 Admin for a remote contractor role. You will support CRM and revenue systems, ensuring data integrity, automation, and governance across platforms, with emphasis on customer and operational workflows.

Ideal candidates have 4–6 years with Salesforce/HubSpot/D365, strong SQL/APIs skills, and experience leading CRM deployments in SaaS environments.

Qualifications

• 4–6 years on Salesforce, HubSpot, Dynamics 365 or similar CRM platforms.
• Experience leading CRM implementations, migrations or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation.
• Experience with two revenue/operational systems (billing, CPQ, ticketing, etc.).
• SQL, APIs, data models and cross-system data reconciliation.
• Experience in SaaS environments.
• Excellent written and verbal English communication.

Responsibilities

• Audit CRM and revenue systems for inconsistencies, outdated policies, duplicates, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess CRM changes' impact on billing, CPQ, ticketing and other tools.
• Provide insights on CRM optimization, system design, and governance.

Skills

CRM platforms

CRM implementations

Data reconciliation

SQL/APIs

SaaS experience

English communication

Job description

Tecdata Engineering is seeking a seasoned Microsoft Dynamics 365 Admin for a remote contractor role. You will support CRM and revenue systems, ensuring data integrity, automation, and governance across platforms, with emphasis on customer and operational workflows.

Ideal candidates have 4–6 years with Salesforce/HubSpot/D365, strong SQL/APIs skills, and experience leading CRM deployments in SaaS environments.