Microsoft Dynamics 365 Admin - Remote

YO AI Labs; Valencia; A distancia; EUR 60.000 - 100.000; A tiempo parcial

Descripción de la vacante

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator to support Revenue Systems in a remote setting. The role focuses on auditing CRM and connected revenue platforms, resolving data inconsistencies, and defining governance for complex SaaS workflows.

You will review data across CRM and integrations, document system changes, and ensure changes align with billing, CPQ, and ticketing processes. Strong English communication is essential.

Formación

• 4–6 years of hands-on CRM experience.
• Experience with Salesforce or HubSpot implementations and migrations.
• Knowledge of fields, objects, flows, and automation.
• Experience with billing/CPQ/ticketing systems integration.
• Proficient in SQL and data reconciliation.
• SaaS environments experience.
• Excellent written and verbal English communication skills.

Responsabilidades

• Audit CRM and revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Conocimientos

Salesforce

HubSpot

Microsoft Dynamics 365

CRM implementations

CRM configuration

Billing

CPQ

Ticketing

SQL

APIs

Data modeling

Data reconciliation

SaaS experience

English communication

Herramientas

Salesforce

HubSpot

Descripción del empleo

Salesforce / HubSpot Administrator – Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You’ll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.