Dutch-Speaking Customer Support Agent – 24/7 Rotations Porto

WW Talents; Valencia; Presencial; EUR 11.000 - 13.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accommodation support

Welcome bonus

Food allowance

Descripción de la vacante

WW Talents is hiring a Customer Support Representative in Porto, Portugal. You will deliver professional, empathetic support to customers across markets, handling inquiries, resolving issues, and ensuring a high-quality experience.

The role requires fluent Dutch and C1 English, with a 24/7 rotational schedule. Accommodation support and a welcoming bonus help new joiners settle in Portugal while you contribute to a diverse, international team.

Formación

• Fluent Dutch language skills required.
• C1 level of English is mandatory.
• Strong customer service and communication abilities.

Responsabilidades

• Provide professional customer support through verbal and written communication.
• Handle inquiries, requests, and complaints across markets.
• Identify needs and offer appropriate solutions.
• Support multiple markets when required and manage large information sets.
• Troubleshoot issues and follow established procedures.
• Maintain high service quality in a fast-paced environment.

Conocimientos

Dutch

English (C1)

Descripción del empleo

WW Talents is hiring a Customer Support Representative in Porto, Portugal. You will deliver professional, empathetic support to customers across markets, handling inquiries, resolving issues, and ensuring a high-quality experience.

The role requires fluent Dutch and C1 English, with a 24/7 rotational schedule. Accommodation support and a welcoming bonus help new joiners settle in Portugal while you contribute to a diverse, international team.