Dutch-Speaking Customer Service Pro | Global Tech Growth

Concentrix Spain; Málaga; Presencial; EUR 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time 39 hours/week contract

Salary 22,600 gross/year + up to 3,700

Central location in Barcelona

Full paid training on the project

Career development programs

Language classes

Descripción de la vacante

Concentrix Spain is seeking a Customer Service Representative in Barcelona to support healthcare-related brands with customer service excellence. You will handle outbound follow-ups, manage multitasking workloads, and perform back-office tasks to ensure high-quality service.

The role emphasizes strong communication, organization, and adaptability in a fast-paced environment, with full-time hours and a competitive onboarding program.

Formación

• Dutch language proficiency is required.
• Excellent organizational, listening and communication skills.
• Detail-oriented, open-minded and adaptable to different customers.
• Able to work in a fast-paced, multitasking environment.

Responsabilidades

• Make outbound calls to follow up on appointments and customer inquiries.
• Manage multiple tasks and priorities within a fast-paced environment.
• Perform various back-office tasks to support customer service operations.
• Provide excellent customer service.
• Gather and document all necessary information during customer interactions to ensure high-quality service.
• Maintain a professional demeanour, even in stressful situations.

Conocimientos

Dutch

Communication

Multitasking

Descripción del empleo

Concentrix Spain is seeking a Customer Service Representative in Barcelona to support healthcare-related brands with customer service excellence. You will handle outbound follow-ups, manage multitasking workloads, and perform back-office tasks to ensure high-quality service.

The role emphasizes strong communication, organization, and adaptability in a fast-paced environment, with full-time hours and a competitive onboarding program.