Dutch Speaker Wanted In Sofia | Customer Support | Relocation Provided

Cross Border Talents; Valencia; Presencial; EUR 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Temporary accommodation

Housing assistance

International environment

Descripción de la vacante

Cross Border Talents is hiring a Dutch-speaking Customer Support Specialist to join an international team on-site in Sofia.

You will handle Dutch-speaking customer queries, document interactions, and escalate complex issues. Relocation support and housing assistance are offered.

This role requires native or fluent Dutch, good English, and comfort working in a diverse, global environment.

Formación

• Native or fluent Dutch speaker
• Good command of English
• Customer-facing experience is preferred
• Strong communication and problem-solving skills
• Willing to relocate to Sofia, Bulgaria
• Eligible to work in Bulgaria or EU

Responsabilidades

• Support Dutch-speaking customers through the available support channels
• Respond to customer questions clearly and professionally
• Assist with account, service, and general product-related inquiries
• Document customer interactions accurately
• Escalate complex cases to the appropriate team
• Maintain a positive and customer-focused experience

Conocimientos

Dutch

English

Customer service

Communication

Problem solving

International environment

Descripción del empleo

Are you a fluent Dutch speaker looking to build an international career in Bulgaria?

Our client is currently hiring a Dutch-speaking Customer Support Specialist to join an international team on-site in Sofia.

And if you've never considered Bulgaria before, Sofia might surprise you.

It's a European capital with a relaxed lifestyle, international community, vibrant cafés and nightlife, plenty of history, and mountains just outside the city. Compared with many Western European capitals, Sofia can also be a more accessible place to start your international journey while gaining experience in a global working environment.

What You Will Do

• Support Dutch-speaking customers through the available support channels
• Respond to customer questions clearly and professionally
• Assist with account, service, and general product-related inquiries
• Document customer interactions accurately
• Escalate complex cases to the appropriate team
• Maintain a positive and customer-focused experience

What We're Looking For

• Native or fluent Dutch
• Good command of English
• Customer service, hospitality, retail, or other customer-facing experience is preferred
• Strong communication and problem-solving skills
• Comfortable working in an international environment
• Willing to relocate to Sofia, Bulgaria
• Eligible to work in Bulgaria or the European Union

What Our Client Offers

• Relocation support
• Temporary accommodation upon arrival
• Support in finding long-term housing
• International and multicultural working environment
• Support throughout the recruitment and relocation process

Whether you're a recent graduate, looking for your first international experience, or simply ready for a new chapter abroad, this could be your opportunity to live in Sofia while building your career in an international company.

Interested?