Director, Strategic Accounts & Caribbean Growth

Mastercard Inc.; España; On-site; EUR 120,000 - 180,000; Full time

Job summary

Mastercard Inc. is seeking a Director of Account Management to lead strategic customer relationships across Caribbean emerging markets.

The role focuses on developing and executing long-term customer strategies to deepen partnerships, expand portfolio share, and accelerate growth through Mastercard's products and capabilities. The Director serves as the primary contact and strategic relationship lead, managing end-to-end account performance, collaborating with Mastercard teams, and identifying

Qualifications

• Significant experience in managing strategic or large customer relationships.

Responsibilities

• Own and deliver against sales, payment volume, market share, and net revenue targets across assigned accounts.
• Develop and execute comprehensive account strategies and annual business plans aligned with customer priorities and Mastercard's market strategy.
• Build and maintain strong relationships with senior customer stakeholders and decision makers, positioning Mastercard as a trusted strategic partner.
• Identify customer needs and translate them into commercial opportunities and customized solutions leveraging Mastercard's products and capabilities.
• Maintain a strong pipeline of opportunities and drive disciplined pipeline management, forecasting, and execution at the account level.
• Develop compelling customer strategies, value propositions, proposals, and executive-level presentations.
• Analyze customers' businesses through financial modeling, profitability analysis, forecasting, and market intelligence to identify growth opportunities.

Skills

Strategic account management

Senior stakeholder management

Negotiation

Financial acumen

Cross-functional leadership

Job description

Mastercard Inc. is seeking a Director of Account Management to lead strategic customer relationships across Caribbean emerging markets.

The role focuses on developing and executing long-term customer strategies to deepen partnerships, expand portfolio share, and accelerate growth through Mastercard's products and capabilities. The Director serves as the primary contact and strategic relationship lead, managing end-to-end account performance, collaborating with Mastercard teams, and identifying