Danish-speaking Sales & Collections Team Lead — Malta

Next Job Abroad; España; Presencial; EUR 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and benefits

Performance-based opportunities

International banking experience

Leadership responsibility for your own

Career development within a growing  ?

Multicultural workplace with collègues

Malta Head Office

Descripción de la vacante

Next Job Abroad is assisting a Malta-based international bank to recruit a Team Leader to head a Denmark-focused Sales & Collections team. You will manage a small team of under 10 agents, drive performance across sales, onboarding and collections, and ensure KPIs are met while supporting fair customer treatment and compliant processes from Malta Head Office.

You will coach and develop staff, monitor conversion and default rates, and collaborate with other departments to optimize workflows in

Formación

• Leadership experience in teams
• Strong coaching and people-management skills
• Commercial mindset with KPI focus
• Excellent English communication
• Fluency in Danish required

Responsabilidades

• Lead, coach and develop the Sales & Collections team
• Drive performance across sales, onboarding and collections
• Own and follow up on key KPIs and targets
• Monitor conversion rates, default rates and collections results
• Support customer onboarding and document verification
• Develop effective collections strategies
• Ensure customers are treated fairly and professionally
• Identify opportunities to improve processes and team performance
• Collaborate with other departments across the business
• Ensure processes follow internal compliance standards and policies

Conocimientos

Leadership experience

Coaching

KPIs

English proficiency

Danish fluency

Descripción del empleo

Next Job Abroad is assisting a Malta-based international bank to recruit a Team Leader to head a Denmark-focused Sales & Collections team. You will manage a small team of under 10 agents, drive performance across sales, onboarding and collections, and ensure KPIs are met while supporting fair customer treatment and compliant processes from Malta Head Office.

You will coach and develop staff, monitor conversion and default rates, and collaborate with other departments to optimize workflows in