B2B Danish Customer Service Advisor | Flexible Shifts

Jobtailor; Barcelona; Presencial; EUR 24.000 - 32.000; Jornada completa

Descripción de la vacante

Jobtailor is looking for a Danish-speaking Customer Service Consultant to connect with B2B clients by phone and email, offering service-oriented solutions. You will handle admin tasks, follow-ups and maintain organized processes to meet customer needs.

In this role you’ll foster a positive team atmosphere, motivate colleagues and ensure customers feel genuinely valued; you’ll need strong communication, problem-solving and multitasking skills to thrive in a dynamic setting in Barcelona.

Formación

• Native-level proficiency in Danish (spoken and written) and good command of English.
• A high school diploma or equivalent qualification is necessary.
• Previous customer service experience is a bonus but not a deal-breaker.
• Your communication skills should be on point for confidently interacting with customers.
• You are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently.
• Juggling tasks and paying attention to detail is required in a fast-paced environment.
• Comfortable using computer systems and various software applications.
• Ability to work flexible shifts, including evenings, weekends, and holidays.

Responsabilidades

• Connect with B2B customers via phone and email, providing service-oriented solutions.
• Keep things organized by handling admin tasks and following up on questions and requests.
• Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated.

Conocimientos

Customer Service

Administrative Tasks

Problem Solving

Educación

High School Diploma Or Equivalent

Descripción del empleo

Jobtailor is looking for a Danish-speaking Customer Service Consultant to connect with B2B clients by phone and email, offering service-oriented solutions. You will handle admin tasks, follow-ups and maintain organized processes to meet customer needs.

In this role you’ll foster a positive team atmosphere, motivate colleagues and ensure customers feel genuinely valued; you’ll need strong communication, problem-solving and multitasking skills to thrive in a dynamic setting in Barcelona.