Danish Customer Service Advisor in Valencia Valencia

Recruit4.work; Valencia; Presencial; EUR 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Spanish lessons (weekly)

Company outings

Salary with bonus potential

Meal & transport cards

Private insurance

Free fruit & coffee daily

Descripción de la vacante

Recruit4.work in Valencia, Spain, is hiring a Customer Service Advisor to support customers via phone, chat, and email. You will help with installations, troubleshoot issues, and keep customers happy and connected!

Requirements include fluent Danish (C2) and proficient English, plus call centre experience and a service-oriented mindset. The team is international, with a focus on growth and a supportive, fun work atmosphere.

Formación

• Danish (C2) fluency is required.
• Proficient in English.
• Call centre experience is essential.
• Must be communicative and empathetic.
• Positive, flexible and a true team player.
• Strong listening skills with a service mindset.
• Ability to handle challenges calmly and professionally.

Responsabilidades

• Handle customer inquiries via phone, chat and email.
• Assist with installations and troubleshoot issues.
• Manage claims, activations and blocks of cards.
• Ensure customers feel supported and connected.

Conocimientos

Danish (C2)

English proficiency

Call centre experience

Communicative & empathetic

Team player

Active listening

Calm under pressure

Descripción del empleo

Work & Live in Sunny Valencia!

Customer Service Job in an International Environment

Do you love exploring new cultures? Always dreamed of living abroad? Start your next adventure in Valencia, Spain! Join a vibrant team of colleagues from all over the world and grow your skills in an exciting international company.

Ready to start a new adventure? This could be your next big step!

Your role

As a Customer Service Advisor, you’ll deliver excellent support to customers via phone, chat, and email. You’ll help with installations, troubleshoot issues, and keep customers happy and connected!

Your profile

• Fluent in Danish (C2)
• Proficient in English
• Call centre experience
• Communicative & empathetic
• Positive, flexible & a true team player
• Strong listener with a service-oriented mindset
• Able to handle challenges calmly & professionally

Daily tasks

• Block lost/stolen cards & secure customer data
• Verify identities and answer inquiries
• Handle claims & manage card activations or blocks
• Ensure every customer feels supported and protected

Benefits

• Paid training
• Free weekly Spanish lessons
• A fun, people-focused work atmosphere
• Market-based salary + bonus potential
• Meal & transport cards + private insurance
• Free fruit & coffee daily
• 4 company outings per year
• Growth opportunities within the company

Location

Valencia, Spain

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