Customer Service Representative – Travel Industry (Flexible Schedule)

hjbtravels

Adeje

Híbrido

EUR 18.000 - 30.000

Jornada completa

Hace 2 días
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Ventajas ofrecidas por este puesto de trabajo

Flexible scheduling
Training and advancement opportunities
Supportive team environment

Descripción de la vacante

hjbtravels is seeking a reliable Customer Service Representative to support clients in the travel industry. You will handle inquiries, assist with reservations, and ensure a smooth, positive experience for every traveler.

This role offers flexible scheduling (part-time or full-time) and ongoing training. Strong communication, time management, and a customer-first mindset will help you thrive in a supportive team environment.

Formación

  • Strong verbal and written communication skills.
  • Customer service experience preferred, but not required.
  • Ability to work independently and manage time effectively.
  • Basic computer skills and comfort using online systems.
  • Attention to detail and a customer-first mindset.
  • Interest in the travel industry is a plus.

Responsabilidades

  • Handle customer inquiries via phone and email.
  • Assist clients with travel questions, reservations, and general support.
  • Provide accurate information regarding destinations, policies, and procedures.
  • Maintain professional and courteous communication at all times.
  • Follow established company processes and service standards.
  • Document customer interactions as needed.

Conocimientos

Verbal communication
Written communication
Customer service
Time management
Basic computer skills
Attention to detail
Travel industry interest

Descripción del empleo

Job Description:

We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.

You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

Key Responsibilities:
  • Handle customer inquiries via phone andemail

  • Assist clients with travel questions, reservations, and general support

  • Provide accurate information regarding destinations, policies, and procedures

  • Maintain professional and courteous communication at all times

  • Follow established company processes and service standards

  • Document customer interactions as needed

Qualifications:
  • Strong verbal and written communication skills

  • Customer service experience preferred, but not required

  • Ability to work independently and manage time effectively

  • Basic computer skills and comfort using online systems

  • Attention to detail and a customer-first mindset

  • Interest in the travel industry is a plus

What We Offer:
  • Flexible scheduling options (part-time or full-time)

  • Training and ongoing support

  • Opportunities for advancement within the travel industry

  • Supportive and team-oriented work environment

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