Customer Service Representative – Travel Industry (Flexible Schedule)

hjbtravels; Adeje; Híbrido; EUR 18.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible scheduling

Training and advancement opportunities

Supportive team environment

Descripción de la vacante

hjbtravels is seeking a reliable Customer Service Representative to support clients in the travel industry. You will handle inquiries, assist with reservations, and ensure a smooth, positive experience for every traveler.

This role offers flexible scheduling (part-time or full-time) and ongoing training. Strong communication, time management, and a customer-first mindset will help you thrive in a supportive team environment.

Formación

• Strong verbal and written communication skills.
• Customer service experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort using online systems.
• Attention to detail and a customer-first mindset.
• Interest in the travel industry is a plus.

Responsabilidades

• Handle customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain professional and courteous communication at all times.
• Follow established company processes and service standards.
• Document customer interactions as needed.

Conocimientos

Verbal communication

Written communication

Customer service

Time management

Basic computer skills

Attention to detail

Travel industry interest

Descripción del empleo

Job Description:

We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.

You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

Key Responsibilities:

• Handle customer inquiries via phone andemail

• Assist clients with travel questions, reservations, and general support

• Provide accurate information regarding destinations, policies, and procedures

• Maintain professional and courteous communication at all times

• Follow established company processes and service standards

• Document customer interactions as needed

Qualifications:

• Strong verbal and written communication skills

• Customer service experience preferred, but not required

• Ability to work independently and manage time effectively

• Basic computer skills and comfort using online systems

• Attention to detail and a customer-first mindset

• Interest in the travel industry is a plus

What We Offer:

• Flexible scheduling options (part-time or full-time)

• Training and ongoing support

• Opportunities for advancement within the travel industry

• Supportive and team-oriented work environment