Customer Service Travel Agent

Hellosunshinetravels; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Ongoing training and mentorship

Growth potential within the travel industry

Supportive team culture

Descripción de la vacante

A travel agency in Barcelona is seeking a detail-oriented Customer Service Travel Agent passionate about creating unforgettable travel experiences. In this role, you will assist clients with vacation planning, providing exceptional service throughout the process. Ideal candidates will possess strong communication skills, be organized, and have a passion for travel. This position offers growth potential and the chance to be part of a supportive team culture.

Formación

• Strong customer service and communication skills.
• Organized, self‑motivated, and comfortable working independently.
• Passion for travel and helping others.

Responsabilidades

• Assist clients with vacation planning, including cruises, resorts, tours and custom itineraries.
• Provide clear, friendly communication via phone, email, and social platforms.
• Resolve client concerns with professionalism and care.

Conocimientos

Customer service skills

Communication skills

Organizational skills

Attention to detail

Descripción del empleo

We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish.

What You’ll Do:

• Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries
• Provide clear, friendly communication via phone, email, and social platforms
• Research destinations, pricing, promotions, and travel requirements
• Manage bookings, changes, cancellations, and travel documentation
• Resolve client concerns with professionalism and care
• Build long‑term relationships that turn travelers into repeat clients

What We’re Looking For:

• Strong customer service and communication skills
• Organized, self‑motivated, and comfortable working independently
• Passion for travel and helping others
• Ability to multitask and pay attention to details
• Sales or hospitality experience is a plus (but not required)
• Willingness to learn and stay updated on travel trends

Why Join Us:

• Flexible, remote opportunity
• Ongoing training and mentorship
• Growth potential within the travel industry
• A supportive, positive team culture
• The chance to help people make lifelong memories

If you love helping people, enjoy planning, and want a career that blends service with adventure—this role is for you.