Remote Travel Concierge | Flexible Hours & Training

Elevationtravelpartners; Madrid; A distancia; EUR 18.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible scheduling options

Training and ongoing guidance

Supportive team environment

Opportunities for professional development

Descripción de la vacante

A travel services company is seeking a Work-From-Home Travel Representative to assist clients throughout their travel experiences. The ideal candidate will excel in communication, offer customer support, and handle travel requests effectively. The role provides a remote work environment with flexible scheduling, training, and professional development opportunities within a supportive team atmosphere.

Formación

• Customer service experience preferred, ideally in hospitality or travel.
• Interest in travel and helping others plan successfully.

Responsabilidades

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations and travel requirements.
• Confirm travel details and follow up with clients before departure.
• Address client concerns professionally and resolve issues timely.

Conocimientos

Excellent communication and interpersonal skills

Organized and comfortable managing multiple requests

Quick learning of online systems and tools

Descripción del empleo

About the job Work-From-Home Travel Representative

We are seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience.

Key Responsibilities

Communicate with clients via email, phone, and messaging platforms

Assist with reservation updates, itinerary adjustments, and cancellations

Provide accurate information about destinations, travel requirements, and procedures

Confirm travel details and follow up with clients as departure dates approach

Address concerns professionally and work toward timely resolutions

Ideal Candidate

Excellent communication and interpersonal skills

Customer service experience preferred (hospitality or travel is helpful but not required)

Organized and comfortable managing multiple requests

Able to learn online systems and tools quickly

Interested in travel and helping others plan successfully

What We Offer

Remote work environment

Training and ongoing guidance

Opportunities for professional development