Customer Service Representative - Danish Speaking

Oscar Alquiler De Coches Sl.; Málaga; Presencial; EUR 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

International team in Málaga

Office perks (fresh fruit & coffee)

Monthly team breakfast

Descripción de la vacante

Oscar Biludlejning, part of Oscar Mobility, is seeking a Danish-speaking Customer Service Representative to join our Málaga team. You will be the main point of contact for customers and partners, handling bookings, inquiries, and operational requests across multiple channels in a fast-paced environment.

The role requires native or fluent Danish, good English for internal communication, on-site availability in Málaga, and willingness to work rotating shifts including weekends.

Formación

• Native or fluent Danish (mandatory)
• Good level of English for internal communication
• Availability to work on-site in Málaga
• Willingness to work rotating shifts, including weekends
• Strong communication skills and ability to multitask effectively
• Proactive mindset with a strong sense of responsibility

Responsabilidades

• Handle customer interactions via phone, email, and chat
• Manage bookings, modifications, and extensions
• Resolve customer issues and ensure proper follow-up until resolution
• Support rental locations with operational questions and requests
• Help optimize communication flows by guiding customers toward written channels when appropriate

Conocimientos

Danish

English

Descripción del empleo

Customer Service Representative - Danish speaking

We are looking for a Danish-speaking Customer Service Representative to join our team in Málaga. Oscar Biludlejning is part of Oscar Mobility, an international company operating across six markets in Europe and the United States. We aim to rethink the traditional car rental experience by making it simpler, more flexible, and more accessible for both customers and partners. Customer Service plays a key role in delivering this experience by ensuring smooth and consistent support across all touchpoints. In this role, you will be the main point of contact for customers and partners, handling bookings, inquiries, and operational requests across multiple channels. This is a fast-paced role where strong communication skills, ownership, and adaptability are essential.

Key Responsibilities

• Handle customer interactions via phone, email, and chat
• Manage bookings, modifications, and extensions
• Resolve customer issues and ensure proper follow-up until resolution
• Support rental locations with operational questions and requests
• Help optimize communication flows by guiding customers toward written channels when appropriate

Requirements

• Native or fluent Danish (mandatory)
• Good level of English for internal communication
• Availability to work on-site in our Málaga office
• Willingness to work rotating shifts, including weekends
• Strong communication skills and ability to multitask effectively
• Proactive mindset with a strong sense of responsibility

What We Offer

• Full-time or part-time position
• Opportunities for growth within an international company
• Dynamic and fast-paced work environment
• An international team based in Málaga
• Daily office perks including fresh fruit, and coffee
• Monthly team breakfast at the office