Customer Service Representative (Dutch speaking)

Oscar Mobility; Málaga; Presencial; EUR 16.248 - 19.463; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dynamic international team

Remote weekend shifts

Friendly atmosphere

Starting salary of €1,600 per month

Opportunities for team events

Descripción de la vacante

A leading car rental company is seeking a Dutch-speaking Customer Service Representative in Málaga. This full-time role involves assisting customers with their bookings, resolving issues, and collaborating with a young, international team. Ideal candidates should be fluent in Dutch and English and have prior customer service experience. Enjoy a dynamic work environment, occasional remote weekend shifts, and a starting salary of €1,600 per month. Join us to revolutionize car rental with innovative solutions!

Formación

• Fluent in Dutch and English to communicate effectively.
• Previous experience in a customer service role is preferred.
• Strong problem-solving skills to handle inquiries efficiently.
• Ability to multitask in a fast-paced environment.
• Comfortable with using technology and quick to learn new platforms.

Responsabilidades

• Help customers with rental bookings and service inquiries.
• Resolve customer issues for a positive outcome.
• Assist in managing rental agreements and paperwork.
• Work with other departments to meet customer needs.
• Track customer feedback to enhance services.

Conocimientos

Fluent in Dutch

Fluent in English

Strong problem-solving skills

Ability to multitask

Comfortable with using technology

Descripción del empleo

Join the exciting world of Oscar Mobility as a Customer Service Representative (Dutch speaking) and be a part of our journey to transform car rental globally. With over 600 locations across Europe and the US, we're not just growing; we're revolutionizing how people think about mobility. At Oscar, you'll be at the forefront, helping customers navigate our innovative platform that turns idle vehicles into profitable rental opportunities.

We're looking for someone who is passionate about delivering top-notch service and has excellent Dutch language skills. If you love the idea of supporting a dynamic team in a fast-paced environment and are ready to make an impact, Oscar Mobility is the place for you. Dive into the world of technology and mobility, and let's redefine the future together!

You’ll be based at our new, modern office in Málaga, working closely with international colleagues to support our customers across Europe. We expect you to take ownership, work with structure, and deliver service that makes people smile.

Tasks

• Help customers with their rental bookings and answer any questions they have about our services.


• Resolve customer issues and complaints quickly, always aiming for a positive outcome.


• Assist in managing rental agreements and paperwork to ensure a smooth process for customers.


• Work closely with other departments to make sure customer needs are met and service quality is high.


• Keep track of customer feedback to help improve our services and ensure great experiences.

Requirements

• Fluent in Dutch and English to easily communicate with our diverse customer base.


• Previous experience in a customer service role, preferably within the technology or automotive industry.


• Strong problem-solving skills to handle inquiries and resolve issues efficiently.


• Ability to multitask in a fast-paced environment while maintaining attention to detail.


• Comfortable with using technology and learning new platforms quickly.

Benefits

• A full-time position at our office in Málaga (Av. Imperio Argentina, 21, 29004).


• Weekend shifts may be worked remotely, based on scheduling.


• A young, international team with over 30 colleagues from across Europe.


• A fast-growing company with a digital mindset and genuine startup energy.


• A culture where your ideas matter and your work makes a difference.


• Occasional team events and a friendly, hands‑on atmosphere.


• Starting salary of €1,600 per month.

Join Oscar Mobility as a Dutch-speaking Customer Service Representative! Be part of our dynamic team, revolutionizing car rental with innovative solutions. Shape the future of mobility with us!