Customer Service Representative - Danish speaking

Oscar Mobility B.V.; Málaga; Presencial; EUR 20.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

Dynamic and fast-paced environment

International team in Málaga

Fresh fruit and coffee daily

Monthly team breakfasts

Descripción de la vacante

Oscar Biludlejning, part of Oscar Mobility, is hiring a Danish-speaking Customer Service Representative to join our Málaga team. You will handle bookings, inquiries, and operational requests across phone, email, and chat in a fast-paced environment.

The role requires native Danish and good English, on-site availability in Málaga, and the ability to work rotating shifts. Join an international team and grow within our expanding European network.

Formación

• Native or fluent Danish is mandatory.
• Good level of English for internal communication.
• Availability to work on-site in Málaga.
• Willingness to work rotating shifts.
• Strong communication skills and ability to multitask effectively.
• Proactive mindset with a strong sense of responsibility.

Responsabilidades

• Handle customer interactions via phone, email, and chat.
• Manage bookings, modifications, and extensions.
• Resolve customer issues and ensure follow-up until resolution.
• Support rental locations with operational questions and requests.
• Guide customers toward written channels when appropriate to improve communication flows.

Conocimientos

Danish language

English proficiency

Communication skills

Multitasking

Customer service

Descripción del empleo

Job Description:

We are looking for a Danish-speaking Customer Service Representative to join our team in Málaga.

Oscar Biludlejning is part of Oscar Mobility, an international company operating across six markets in Europe and the United States. We aim to rethink the traditional car rental experience by making it simpler, more flexible, and more accessible for both customers and partners.

Customer Service plays a key role in delivering this experience by ensuring smooth and consistent support across all touchpoints. In this role, you will be the main point of contact for customers and partners, handling bookings, inquiries, and operational requests across multiple channels.

This is a fast-paced role where strong communication skills, ownership, and adaptability are essential.

Key Responsibilities:

• Handle customer interactions via phone, email, and chat
• Manage bookings, modifications, and extensions
• Resolve customer issues and ensure proper follow-up until resolution
• Support rental locations with operational questions and requests
• Help optimise communication flows by guiding customers toward written channels when appropriate

Requirements:

• Native or fluent Danish (mandatory)
• Good level of English for internal communication
• Availability to work on-site in our Málaga office
• Willingness to work rotating shifts
• Strong communication skills and ability to multitask effectively
• Proactive mindset with a strong sense of responsibility

What We Offer:

• Full-time or part-time position
• Opportunities for growth within an international company
• Dynamic and fast-paced work environment
• An international team based in Málaga
• Daily office perks including fresh fruit and coffee
• Monthly team breakfast at the office

Interested?

If you are a Danish speaker looking to join an international team and thrive in a dynamic customer service environment, we would love to hear from you.