Danish-Speaking CSR — Málaga (Rotating Shifts)

Oscar Mobility B.V.; Málaga; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Growth opportunities

Dynamic and fast-paced environment

International team in Málaga

Fresh fruit and coffee daily

Monthly team breakfasts

Job summary

Oscar Biludlejning, part of Oscar Mobility, is hiring a Danish-speaking Customer Service Representative to join our Málaga team. You will handle bookings, inquiries, and operational requests across phone, email, and chat in a fast-paced environment.

The role requires native Danish and good English, on-site availability in Málaga, and the ability to work rotating shifts. Join an international team and grow within our expanding European network.

Qualifications

• Native or fluent Danish is mandatory.
• Good level of English for internal communication.
• Availability to work on-site in Málaga.
• Willingness to work rotating shifts.
• Strong communication skills and ability to multitask effectively.
• Proactive mindset with a strong sense of responsibility.

Responsibilities

• Handle customer interactions via phone, email, and chat.
• Manage bookings, modifications, and extensions.
• Resolve customer issues and ensure follow-up until resolution.
• Support rental locations with operational questions and requests.
• Guide customers toward written channels when appropriate to improve communication flows.

Skills

Danish language

English proficiency

Communication skills

Multitasking

Customer service

Job description

Oscar Biludlejning, part of Oscar Mobility, is hiring a Danish-speaking Customer Service Representative to join our Málaga team. You will handle bookings, inquiries, and operational requests across phone, email, and chat in a fast-paced environment.

The role requires native Danish and good English, on-site availability in Málaga, and the ability to work rotating shifts. Join an international team and grow within our expanding European network.