Customer Service Representative - Danish speaking

Oscar Mobility; Málaga; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Growth opportunities

International company

Dynamic environment

Daily office perks incl. fresh fruit &

Monthly team breakfast

Job summary

Oscar Mobility seeks a Danish-speaking Customer Service Representative to join the Málaga office, serving customers and partners across bookings, inquiries, and operational requests via phone, email, and chat in a fast-paced environment.

You will work on-site in Málaga in an international setting, with rotating shifts and a focus on proactive, clear communication. English is used for internal coordination, and growth opportunities exist within the company.

Qualifications

• Native or fluent Danish (mandatory)
• Good level of English for internal communication
• Availability to work on-site in Málaga office
• Willingness to work rotating shifts
• Strong communication skills and ability to multitask effectively
• Proactive mindset with a strong sense of responsibility

Responsibilities

• Handle customer interactions via phone, email, and chat
• Manage bookings, modifications, and extensions
• Resolve customer issues and ensure proper follow-up until resolution
• Support rental locations with operational questions and requests
• Help optimise communication flows by guiding customers toward written channels when appropriate

Skills

Danish language

English language

Multitasking

Strong communication

Job description

We are looking for a Danish-speaking Customer Service Representative to join our team in Málaga.

Oscar Biludlejning is part of Oscar Mobility, an international company operating across six markets in Europe and the United States. We aim to rethink the traditional car rental experience by making it simpler, more flexible, and more accessible for both customers and partners.

Customer Service plays a key role in delivering this experience by ensuring smooth and consistent support across all touchpoints. In this role, you will be the main point of contact for customers and partners, handling bookings, inquiries, and operational requests across multiple channels.

This is a fast-paced role where strong communication skills, ownership, and adaptability are essential.

Key Responsibilities:

• Handle customer interactions via phone, email, and chat
• Manage bookings, modifications, and extensions
• Resolve customer issues and ensure proper follow-up until resolution
• Support rental locations with operational questions and requests
• Help optimise communication flows by guiding customers toward written channels when appropriate

Requirements:

• Native or fluent Danish (mandatory)
• Good level of English for internal communication
• Availability to work on-site in our Málaga office
• Willingness to work rotating shifts
• Strong communication skills and ability to multitask effectively
• Proactive mindset with a strong sense of responsibility

What We Offer:

• Full-time or part-time position
• Opportunities for growth within an international company
• Dynamic and fast-paced work environment
• Daily office perks including fresh fruit and coffee
• Monthly team breakfast at the office