Customer Service Agent – Banking | Valencia, Spain | German & Spanish

Savior Artigos Texteis Lda

Valencia

On-site

EUR 15,000 - 19,000

Full time

27 hours ago
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Benefits offered by this job

Language allowance
Sunday premium
Paid training (25 days)

Job summary

Savior Artigos Texteis Lda in Valencia, Spain is seeking a Customer Service Agent – Banking to support a major banking partner. The role starts on-site with a transition to a hybrid model as you settle in.

Afternoon shifts (15:00–22:00) and a 38.5-hour workweek are offered, with paid on-site training in Rivas. Requirements include Bachillerato or equivalent, fluent German and Spanish, strong communication and teamwork, and experience in banking customer service or account management is a plus.

Qualifications

  • High school education (Bachillerato) or equivalent.
  • Fluent German and Spanish (oral and written).
  • Strong communication and teamwork skills; basic computer skills.

Responsibilities

Skills

Communication
Teamwork
Collaboration
Computer skills

Education

Bachillerato or equivalent

Job description

Ready for a Career Move to Sunny Valencia?

Join us as a Customer Service Agent – Banking! You'll deliver essential client support for a major banking partner while living in one of Europe's most vibrant Mediterranean coastal cities—known for its incredible lifestyle, rich history, beautiful beaches, and warm climate.

Role & Location Overview

  • Role: Customer Service Agent – Banking
  • Location: Valencia, Spain
  • Work Model: On-site initially, transitioning to a Hybrid model (combining remote and office days) as you settle in!


Schedule & Working Hours

  • Shift: Afternoon Shift (15:00 – 22:00)
  • Weekly Hours: 38.5 hours per week


Salary & Benefits Package

  • Gross Salary: €16,919.84 gross/year (€1,409.98 gross/month)
  • Language Allowance: Includes a dedicated €129.27/month language bonus
  • Sunday Premium: Additional €1.92 gross/hour for Sunday shifts
  • Training: 25 days of fully paid, comprehensive on-site training at ABAI offices in Rivas to set you up for absolute success!


Who We Are Looking For

  • Education: High school education (Bachillerato) or equivalent
  • Languages: Fluent command of German and Spanish (both oral and written)
  • Skills: Strong communication, teamwork, collaboration, and intermediate computer skills
  • Experience: Previous experience in banking customer service or account management is a big plus!
  • Start Date: November 2, 2026


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