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JD.COM in Madrid is seeking an experienced Cross-Border Logistics Operations Manager to oversee warehouse entry reservations and the full cargo flow from destination port to warehouse.
The role requires 3+ years in cross-border operations, a Bachelor’s degree or higher, and fluency in Chinese and English. Prior customs or cross-border trade training is preferred, with strong data analysis and reporting abilities expected.
Cross-Border Logistics Operations Manager
What You'll Do
1. Manage warehouse entry reservations
2. Monitor full cargo flow from destination port to warehouse
3. Follow up on booking, pickup, customs declaration and clearance
4. Track shipment status and resolve exceptions in a timely manner
5. Manage operational data for cross-border businesses
6. Analyze overall operational performance in Europe and propose optimization plans
8. Calculate transit time and optimize transport capacity
9. Generate operation reports and KPI data
About You