Croatian Speaking Support Specialist Relocate to Sofia

Recruitment By Ierotheos; España; In loco; EUR 13.000 - 20.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Fully Paid Training

Fully Paid Relocation Package (flight,

Relocation Concierge

Monthly Performance Bonus

Descrizione del lavoro

Mercier Consultancy Group is seeking a Croatian Speaking Support Specialist to join our team in Sofia, Bulgaria. The role involves delivering high-quality customer support via phone, email, and chat, with a focus on accurate documentation and collaboration with international colleagues.

Fluency in Croatian and English is required, with a strong willingness to relocate for this exciting opportunity. The position offers a fully paid relocation package, health insurance, and a monthly salary with

Mansioni

• Provide high-quality assistance to customers via phone, email, and chat within the Customer Support Services sector.
• Resolve complex inquiries with precision while maintaining the premium service standards expected in Croatian-speaking roles.
• Ensure accurate documentation of all customer interactions in the company database to maintain high service quality.
• Collaborate with international team members to share insights and improve overall operational efficiency.
• Proactively identify customer needs and provide tailored solutions to ensure high satisfaction rates.
• Adhere to industry-standard protocols while operating in this Croatian Speaking Support Specialist position in Bulgaria.
• Contribute to a positive, solution-oriented atmosphere within our Customer Support Services department.
• Native or fluent Croatian (spoken and written).
• Proficiency in English for daily communication and internal reporting.
• A strong desire to relocate and build a career in the vibrant landscape of jobs in Bulgaria.
• Previous experience in the Customer Support Services industry is highly preferred.
• Excellent communication and problem-solving skills, critical for this Croatian Speaking Support Specialist position in Bulgaria.
• Ability to work on-site in Sofia, Bulgaria.

Descrizione del lavoro

Mercier Consultancy Group is seeking a Croatian Speaking Support Specialist to join our team in Sofia, Bulgaria. The role involves delivering high-quality customer support via phone, email, and chat, with a focus on accurate documentation and collaboration with international colleagues.

Fluency in Croatian and English is required, with a strong willingness to relocate for this exciting opportunity. The position offers a fully paid relocation package, health insurance, and a monthly salary with