Coordinador de Protección y Gestión de Casos

IOM; Madrid; Presencial; EUR 52.000 - 76.000; Jornada completa

Descripción de la vacante

IOM Madrid is seeking a Protection Coordinator to lead and supervise the Protection Assistants team, ensuring meticulous application of IOM standards and timely support to residents. You will coordinate protection activities, oversee assessments, and facilitate referrals with internal and external partners.

The role requires a university degree in a related field, at least four years' experience with government and international institutions, and strong skills in organization, reporting, and

Formación

• Four years of relevant professional experience is required.
• Experience coordinating with governmental and diplomatic authorities and international institutions.
• Experience working in multicultural environments.

Responsabilidades

• Coordinate, supervise, and guide Protection Assistants team, ensuring correct implementation of protection activities according to IOM standards and procedures.
• Organize daily tasks, ensuring adequate coverage of protection services and timely attention to residents.
• Oversee vulnerability and needs assessments, ensuring quality and correct application of identification criteria.
• Provide technical support and accompaniment for complex cases, especially high vulnerability or specific needs.
• Ensure effective identification, referral, and follow-up mechanisms, coordinating with internal and external entities.
• Monitor sensitive cases, ensuring appropriate interventions and risk mitigation.
• Report protection incidents and emerging risks to supervisors.
• Conduct regular quality checks on case files and records.
• Ensure accurate collection, registration, and updating of information in management tools.
• Identify trends and vulnerabilities, recommending improvements to protection responses.
• Prepare technical reports, periodic reports, statistics, and follow-up information.
• Facilitate regular coordination and case management meetings with the team.
• Contribute to training and professional development of Protection Assistants team.
• Promote compliance with protection principles, confidentiality, data protection, and non-discrimination.
• Coordinate closely with other center teams for a comprehensive response.

Conocimientos

MS Office

English writing

Time management

Organizational skills

Facilitation

Communication

Presentation skills

Spreadsheet

Database management

Educación

University degree

Master's degree asset

Descripción del empleo

IOM Madrid is seeking a Protection Coordinator to lead and supervise the Protection Assistants team, ensuring meticulous application of IOM standards and timely support to residents. You will coordinate protection activities, oversee assessments, and facilitate referrals with internal and external partners.

The role requires a university degree in a related field, at least four years' experience with government and international institutions, and strong skills in organization, reporting, and