Consultor De Viajes Corporativos

IAG7 Viajes; Barcelona; Presencial; EUR 28.000 - 38.000; Jornada completa

Descripción de la vacante

Grand Hyatt Barcelona is seeking an Event Rooms Coordinator to manage group reservations and coordinate room-related requirements in line with Hyatt standards. You will be the main contact for clients from group confirmation through post-stay follow-up, arranging blocks, rooming lists, and special requests.

Fluency in Spanish and English is required, with additional languages a plus. Proficiency in hotel management systems and Microsoft Office is expected.

Formación

• Experience in group reservations, rooms coordination, or hotel operations.
• Fluency in Spanish and English; additional languages a plus.
• Proficiency with hotel management systems and Microsoft Office.

Responsabilidades

• Act as the main contact for clients regarding accommodation requirements from group confirmation to post-stay follow-up.
• Manage group room blocks, rooming lists, reservations, amendments, cancellations, extensions, and changes.
• Coordinate VIP guests, upgrades, accessibility needs, and special requests.
• Monitor room block pickup and availability; communicate risks and opportunities to teams.
• Ensure rates, billing, payment terms, and contract conditions are reflected in hotel systems.
• Support revenue optimization through upgrades and additional room-night opportunities.
• Post-stay follow-up including billing accuracy and guest feedback.

Conocimientos

Group reservations

Rooms coordination

Event planning

Front office

Reservations

Hotel operations

Spanish language

English language

Herramientas

Hotel management systems

Microsoft Office

Descripción del empleo

Event Rooms Coordinator - Grand Hyatt Barcelona

Role overview: Coordinate accommodation arrangements for groups and events, acting as main point of contact for room-related requirements, aligned with Hyatt brand standards.

• Act as the main point of contact for clients regarding all accommodation-related requirements from group confirmation through post-stay follow-up.
• Manage group room blocks, rooming lists, reservations, amendments, cancellations, extensions, and accommodation changes.
• Coordinate VIP guests, upgrades, amenities, accessibility requirements, and special accommodation requests.
• Monitor room block pickup and availability; communicate risks, changes, and opportunities to relevant teams.
• Ensure room rates, billing instructions, payment arrangements, and contractual conditions are reflected in hotel systems.
• Support revenue optimization through upgrades, room extensions, and additional room-night opportunities.
• Complete post-stay follow-up including billing accuracy and guest feedback.

Qualifications & requirements (highlights):

• Experience in group reservations, rooms coordination, event planning, front office, reservations, or hotel operations.
• Fluency in Spanish and English; additional languages a plus.
• Proficiency with hotel management systems and Microsoft Office tools.

Company culture and benefits are part of the context, including Hyatt values and opportunities for career growth.