Compliance Oversight Specialist — Europe Audits & Training

Ria Money Transfer; Alcobendas; Presencial; EUR 42.000 - 62.000; Jornada completa

Descripción de la vacante

Ria Money Transfer is seeking a Compliance Agent Oversight professional for an on-site role based in Alcobendas, Madrid. The candidate will administer audits, ensure adherence to compliance processes, and support agent training across Europe.

The role requires advanced Excel and Power BI skills, fluency in English and French, and willingness to travel up to 30% to perform audits and training campaigns. Prior compliance or admin experience is preferred.

Formación

• Advanced Excel skills including simple Macros and Power BI usage.
• Willingness to travel across Europe up to 30%.
• Fluent in English and French; additional language is a plus.
• Strong phone communication abilities.
• Experience in Compliance is advantageous.
• Experience in administrative roles, call centers, or document analysis is helpful.

Responsabilidades

• Phone Audits across Europe.
• Prepare and participate for/in Agents Onsite Audits and training campaigns.
• Apply company’s compliance policies and internal procedures in agent interactions.
• Ensure the quality of the Phone Audits across Europe.
• KYA Review Checks.
• Training local teams in Compliance.

Conocimientos

Advanced Excel

Power BI

Travel up to 30%

Fluent English

French

Phone communication

Compliance experience

Descripción del empleo

Ria Money Transfer is seeking a Compliance Agent Oversight professional for an on-site role based in Alcobendas, Madrid. The candidate will administer audits, ensure adherence to compliance processes, and support agent training across Europe.

The role requires advanced Excel and Power BI skills, fluency in English and French, and willingness to travel up to 30% to perform audits and training campaigns. Prior compliance or admin experience is preferred.