Commercial Systems Senior Manager

Sani/Ikos Group; Madrid; Presencial; EUR 90.000 - 120.000; Jornada completa

Descripción de la vacante

Sani/Ikos Group in Madrid seeks a Senior Leader for Revenue Systems and Distribution. You will oversee RMS, PMS, CRS and channel integrations, driving pricing accuracy and system governance across properties.

You will lead cross-functional teams, manage complex projects, and mentor staff to ensure scalable, high-performing solutions in a dynamic hospitality environment.

Formación

• 6–8 years in hotel revenue or distribution systems management.
• Proven leadership of cross-functional technical teams.
• Deep understanding of Opera PMS and RMS systems.
• Experience with Duetto RMS (or similar) and CRS platforms.
• Fluent in English; additional languages are a plus.
• Highly organized with strong analytical and project-management skills.

Responsabilidades

• Lead the Revenue Systems and Distribution Systems teams across the organization.
• Oversee architecture and configuration of rate plans, pricing rules, room types, and restrictions across RMS, PMS, CRS, and Channel Manager platforms.
• Manage cross-functional projects including new hotel onboardings, system rollouts, upgrades, and integrations.
• Collaborate with Revenue Senior Manager, commercial, IT, Operations, and vendors to align system capabilities with business needs.
• Ensure alignment between pricing strategies and channel execution; supervise audits and parity checks.
• Monitor system health and performance; lead resolution of high-impact issues affecting visibility and delivery.
• Develop and implement training programs and best practices for operational excellence.

Conocimientos

Team Leadership

System Governance

Project Leadership

Cross-functional Collaboration

Channel Pricing

Training & Best Practices

Experience 6–8 years

Herramientas

Opera PMS

Duetto RMS

CRS platforms (SynXis)

Channel Manager integrations

Descripción del empleo

Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?

At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Magic of togetherness as the World’s Leading Family & Beach ResortTM.

Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.

Your main responsibility

• Team Leadership & Coordination: Lead the Revenue Systems and Distribution Systems teams, ensuring smooth collaboration and consistent execution of commercial system strategies across the organization.
• System Governance & Configuration Oversight: Oversee the architecture and configuration of rate plans, pricing rules, room types, and restrictions across RMS (e.g., Duetto), PMS (Opera), CRS, and Channel Manager platforms, ensuring data accuracy and synchronization.
• Project Leadership: Manage and deliver cross-functional projects including new hotel onboardings, system rollouts, upgrades, and integrations (e.g., connectivity enhancements, automation features, segmentation logic changes).
• Cross Department & Stakeholder Collaboration: Work closely with Revenue Senior Manager, commercial leadership, Commercial, IT, Operations, and third-party vendors to develop and implement effective distribution and revenue strategies, and align system capabilities with business needs, ensuring scalable and high-performing solutions.
• Channel & Pricing Accuracy & Troubleshooting: Ensure alignment between internal pricing strategies and external channel execution. Supervise audits and parity checks across connected and non-connected distribution platforms. Monitor system health and performance metrics across tools, and lead the resolution of high-impact issues affecting rate visibility, availability, and commercial delivery.
• Training & Best Practices: Develop and implement training programs, documentation, and best practices to support operational excellence across both teams and the broader commercial function.
• Experience: 6–8 years in hotel revenue and/or distribution systems management, with demonstrated experience leading cross-functional technical teams.
• Technical Expertise: Deep understanding of Opera PMS, Duetto RMS (or similar), CRS platforms (e.g., SynXis), channel managers, and OTA integrations.
• Analytical Skills: Strong analytical mindset with proven ability to manage complex projects involving multiple stakeholders and systems.
• Project Management: Demonstrated ability to lead and deliver cross-functional projects, ensuring successful execution and outcomes.
• Languages: Fluent in English (additional languages are an asset).
• Organizational Abilities: Highly organized, detail-oriented, and able to manage multiple priorities in a dynamic environment.

What to expect from us

• Becoming a member of an organization that cares about its people, the environment, and the local communities.
• Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
• Certainly not “just another job”, but a place where people connect for life, and the work that they do means so much to both guests and colleagues alike.
• Job safety and security in a continuously expanding and dynamic organization.
• Competitive remuneration package.