Cloud Operations Specialist

BOARD Deutschland GmbH; Madrid; On-site; EUR 42,000 - 56,000; Full time

Job summary

Board International in Madrid is seeking a Cloud Operations Specialist to join our R&D team. You will work with senior Cloud professionals to ensure reliability, availability and security of our Board platform, with hands-on Azure Cloud experience and a global customer base.

The role requires rotating shift participation (evening shift every 6 weeks, on-call every 12 weeks) and a hybrid schedule: 3 days in the office and 2 days remote per week, fostering collaboration and productivity.

Qualifications

• Educational background in Computer Science, Computer Engineer or similar fields.
• Exposure to any Cloud provider will be considered a plus.
• Familiarity with Microsoft systems (Windows servers) is preferable.

Responsibilities

• Become acquainted with the distinct features of Board platform and its deployment in the Azure Cloud environment.
• Coordinate an effective troubleshooting process to identify and resolve Cloud issues.
• Oversee support requests and needs of our worldwide customers.
• Ensure excellence in delivering services to our customers through timely feedback and follow-ups.
• Provide help and assistance to your fellow team members to troubleshoot and fix errors.

Skills

Fluent English

Teamwork

Detail oriented

Proactive

Organizational skills

Education

CS/CE degree

Tools

Azure

Windows Server

Job description

At Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence. What’s been key to our success? Our people—we value everyone’s unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved.

Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here!

We are currently looking for a Cloud Operations Specialist to join our R&D Department in Madrid. Reporting to the Cloud Operation Lead, in this position you will work alongside qualified, senior Cloud professionals to ensure reliability, availability and security of our Board platform. Handling support requests from all over the world, you will have the chance to gain hands-on experience on Azure Cloud and learn in an international environment the best practices to deliver excellence to our customers.

This role requires participation in a rotating shift and on-call schedule: one week every six weeks on the evening shift (3:00 PM to 12:00 AM CET), and one week every twelve weeks on call (12:00 AM to 9:00 AM CET).

We embrace flexibility through a hybrid working schedule, with 3 days at the office and 2 days working from home each week, fostering a balance of collaboration and productivity.

Key responsibilities:

• Become acquainted with the distinct features of Board platform and its deployment in the Azure Cloud environment
• Coordinate an effective troubleshooting process to identify and resolve Cloud issues
• Oversee support requests and needs of our worldwide customers
• Ensure excellence in delivering services to our customers through timely feedback and follow-ups
• Provide help and assistance to your fellow team members to troubleshoot and fix errors

Skills and Qualifications:

• Educational background in Computer Science, Computer Engineer or similar fields
• Previous exposure to any Cloud provider will be considered a plus
• Familiarity with Microsoft systems (Windows servers) is preferable
• Proactive, detail-oriented approach
• Teamworking attitude
• Good organizational skills to meet target dates
• Fluency in English

Our commitment to Diversity and Inclusion

Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day!

Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.

Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes.

For further question, please refer to our Privacy Policy at https://www.board.com/en/privacy-policy