Azure Cloud Operations Engineer - Hybrid, Global Support

Board; Madrid; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

Board is looking for a Cloud Operations Specialist in Madrid to join our R&D Department. Reporting to the Cloud Operation Lead, you will work with senior cloud professionals to ensure reliability, availability and security of our Board platform and gain hands-on Azure Cloud experience in an international environment.

This role requires a rotating evening shift (3:00 PM–12:00 AM CET) and an on-call schedule, with a hybrid work model: three days in the office and two days from home each week,

Formación

• Educational background in Computer Science, Computer Engineering or similar field.
• Experience or exposure to Cloud providers is a plus.
• Fluent in English.

Responsabilidades

• Become acquainted with Board platform and its deployment in the Azure Cloud environment
• Coordinate an effective troubleshooting process to identify and resolve Cloud issues
• Oversee support requests and needs of our worldwide customers
• Ensure excellence in delivering services to our customers through timely feedback and follow-ups
• Provide help and assistance to your fellow team members to troubleshoot and fix errors

Conocimientos

Proactive

Detail-oriented

Teamworking

Organizational skills

Fluent English

Educación

Computer Science or Computer Engineering

Herramientas

Microsoft Windows servers

Azure Cloud

Descripción del empleo

Board is looking for a Cloud Operations Specialist in Madrid to join our R&D Department. Reporting to the Cloud Operation Lead, you will work with senior cloud professionals to ensure reliability, availability and security of our Board platform and gain hands-on Azure Cloud experience in an international environment.

This role requires a rotating evening shift (3:00 PM–12:00 AM CET) and an on-call schedule, with a hybrid work model: three days in the office and two days from home each week,