Client Success Associate — Hybrid Role, Grow Client Impact

Gartner; Barcelona; Presencial; EUR 30.000 - 42.000; Jornada completa

Descripción de la vacante

Gartner, Inc. in Barcelona is seeking a Client Success Associate to help clients realize value from their Gartner subscriptions. You will work with IT, HR, and Finance leaders to understand priorities and drive adoption of Gartner services.

You’ll onboard new clients, surface business challenges, connect them with Gartner experts, and collaborate with internal teams to deliver outcomes. Fluency in German is required, and a proactive, client‑first mindset is essential.

Formación

• Bachelor’s degree preferred; 6+ months relevant experience.
• Proven track record of delighting clients.
• Strong communication and influencing skills; teamwork.
• Fluency in German at business/native level.

Responsabilidades

• Onboard clients and surface business priorities.
• Identify client priorities and align Gartner resources to deliver value.
• Deliver value to decision makers and drive Gartner growth.
• Collaborate with internal Gartner stakeholders to enable service delivery.
• Leverage insights to drive client engagement, satisfaction, retention and growth.

Conocimientos

Communication

Collaboration

Prioritization

Critical thinking

Influencing

German (Business)

Educación

Bachelor's degree

Descripción del empleo

Gartner, Inc. in Barcelona is seeking a Client Success Associate to help clients realize value from their Gartner subscriptions. You will work with IT, HR, and Finance leaders to understand priorities and drive adoption of Gartner services.

You’ll onboard new clients, surface business challenges, connect them with Gartner experts, and collaborate with internal teams to deliver outcomes. Fluency in German is required, and a proactive, client‑first mindset is essential.