Client Success Manager - Hybrid, Strategic Partnerships

Gartner, Inc.; Barcelona; Híbrido; EUR 58.000 - 89.000; Jornada completa

Descripción de la vacante

Gartner, Inc. in Barcelona (hybrid) is seeking a Client Success professional focusing on customer service and client retention, partnering with a portfolio of clients to deliver value beyond their Gartner services.

You will build relationships from C-level to junior staff, understand business priorities, and work with Gartner colleagues to maximize value. We require Hebrew and English fluency, 4+ years experience, strong communication, collaboration, and a bachelor's degree preferred.

Formación

• Must be fluent in Hebrew & English at a business level.
• 4+ years relevant professional experience.
• Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills.
• Bachelor’s degree preferred.

Responsabilidades

• Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies.
• Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client ROI.
• Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients.

Conocimientos

Hebrew fluency

English fluency

Client relationship management

Communication

Collaboration

Prioritization

Critical thinking

Influencing skills

Educación

Bachelor’s degree (preferred)

Descripción del empleo

Gartner, Inc. in Barcelona (hybrid) is seeking a Client Success professional focusing on customer service and client retention, partnering with a portfolio of clients to deliver value beyond their Gartner services.

You will build relationships from C-level to junior staff, understand business priorities, and work with Gartner colleagues to maximize value. We require Hebrew and English fluency, 4+ years experience, strong communication, collaboration, and a bachelor's degree preferred.