Client Advisor Madrid Boutique

Marni; Madrid; Presencial; EUR 19.000 - 27.000; Jornada completa

Descripción de la vacante

Marni is seeking a Client Advisor to join its boutique in Madrid. You will welcome customers, guide them through product selection, and provide a luxury, individualized shopping experience aligned with the brand.

You will handle cash and card payments, assist with stock control, receive deliveries, put up displays, and address inquiries or complaints while remaining friendly and professional in a fast-paced luxury environment.

Formación

• At least 1 year of experience in Sales Associate role in Luxury/Fashion preferred.
• Experience selling RTW and accessories.
• Friendly and engaging personality.
• Confident manner with a results-oriented approach.
• Polite, reliable, and helpful with a positive attitude.
• Able to work as part of a boutique team.
• Knowledge of inventory techniques.
• Fluent English.

Responsabilidades

• Greeting customers.
• Be involved in stock control and management.
• Assisting customer to find what they are looking for.
• Giving advice and guidance on product selection to customers.
• Being responsible for processing cash and card payments.
• Reporting discrepancies and problems to the supervisor.
• Dealing with customer refunds.
• Responsible dealing with customer complaints.
• Working within established guidelines, particularly with brand.
• Attaching tags to merchandise on the floor.
• Receiving and storing the delivery of stock.
• Keeping up to date with special promotions and putting up displays.

Conocimientos

Customer service

Fluent English

Friendly demeanor

Stock awareness

Communication

Sales orientation

Descripción del empleo

We are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion.

#COLOROUTSIDETHELINES

We are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers.

Marni is looking for a Client Advisor to join its team's Boutique in Madrid.

PROFILE

• Greeting customers;
• Be involved in stock control and management;
• Assisting customer to find what they are looking for;
• Giving advice and guidance on product selection to customers;
• Being responsible for processing cash and card payments;
• Reporting discrepancies and problems to the supervisor;
• Dealing with customer refunds;
• Responsible dealing with customer complaints;
• Working within established guidelines, particularly with brand;
• Attaching tags to merchandise on the floor;
• Receiving and storing the delivery of stock;
• Keeping up to date with special promotions and putting up displays.

Job Requirements

• At least 1 years of experience as Sales Associate in Luxury/Fashion industry will be a plus;
• Selling experience in RTW and accessories;
• Having a friendly and engaging personality;
• Comfortable working with members of the public;
• Should have a confident manner and result-oriented;
• Must be helpful and polite with positive attitude and reliable behaviour;
• Able to work as part of a boutique’s team;
• Knowledge of inventory techniques;
• Fluent English.

#MRN

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